9:45-8:15 pm shifts, commission based, lots if customers both good and bad. Need a lot of patience.
Concentrated and caseload heavy. No time to breathe
Handling incoming calls with billing and delivery errors and unsatisfied customers. Up sell once issue resolves.
Make sales or don’t leave your desk
Team Lead managing representatives..taking Escalation Manager calls or de-escalate issues. Train call center reps
Help job seekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information.