Not bad at all. I filled out an app on (7/9/18) at&t careers and took a skills test. Within a couple of days (7/11/18), I received an email in which I had to do a video interview and then I was called to do a face to face interview (7/13/18) a couple days after that. The face to face interview (7/17/18) was not hard at all. In the interview, the hiring manager will perform a couple of prompts with you in which they will act as a customer calling in a problem/situation and you will have to solve that problem/situation. I was emailed again on (7/19/18) with a Conditional job offer call for the next day (7/20/18). The Conditional job offer is the amount you will get paid and drug/background check (on the background check put everything down there). My hire date was 8/20/18 on the condition of my drug/background checks being approved. On 7/26/18 I received a call confirming that I was a new AT&T employee and my start date on 8/20/18 My advice is to just be yourself in the video/face to face interviews read/listen to the questions and think before you answer them. If you have it you have it if you don't you just don't. Also, read all the quick tips on the at&t careers website and take advantage of all the resources they have they have a lot. If you do all these things like me you will become part of the AT&T family.
Very friendly and open to conversation, but it's difficult to know what they really are after. Even with plenty of experience under your belt, it may not be worth much value, so you really need to impress them.
It was actually pretty easy.
The interview was a bit intimidating to me, however, it had nothing to do with how the interviewer spoke with me. It was me being nervous, and trying to not look nervous.
The interview process was three parts and overall a good process
Answered - Retail Sales Consultant (Former Employee) - Columbia, SC
Interview process was thorough and not overwhelming.
Answered - National Business Services Analyst (Former Employee) - Paramus, NJ
2 tests during application
Interview in person
Answered - Retail Sales Consultant (Former Employee) - Roswell, NM
The first interview was a phone interview. Once that was successful, there was a mandatory computer test which was not difficult. After that, there was an in person interview which was very professional, yet enjoyable.
Answered - Customer Services Representative (Former Employee) - Grayson, KY
After doing a test online you will be invited to do a video interview. There were about 6 or 7 questions you have to record answers for. You can review your answers before you upload the video so there is no pressure to be perfect. A few days after that I received a call from a regional hiring manager to set up an interview with the in store manager.
Easy straightforward questions.
Answered - Retail Sales Consultant (Current Employee) - Bay Area, CA