AT&T
Happiness rating is 59 out of 100
3.7 out of 5 stars.
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AT&T Employee Reviews

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3.4Work-Life Balance

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directvsaleunioncustombenefitservicephonecustomer

fun place to be

Indeed Featured review

The most useful review selected by Indeed
we had a great manager, she was fair, she allowed us to grown in our jobs, but also demand that stuff get done on time, which wasnt a problem. we were a 24/7 shop.
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Pay is great but almost not worth it.

Pay is great, but the company and management are terrible. You'll work hard for long hours, no work life balance at all. Company treats their people like garbage on a daily basis.
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AT&T insights

Based on 11,658 survey responses
What people like
  • Ability to learn new things
  • Fair pay for job
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • Trust in colleagues

Productive and positive place to work

Great job and I work with great people. A company has decided who they are going to be and have sold off companies that are not in line with their core
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Pay is good but work life balance sucks

Unless you have been there over 10 years you never get the schedule you want and you are made to work 7+ days in a row. The pay is good due to it being a union job but the union doesn’t seem to help newer reps as much as they should
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Supervisor

The sups are barely trained and can’t help with any of the situations you deal with on a day to day basis. And will throw you under the bus without any regard of the situation.
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Company promotes by who you know not what you know.

Company only cares about money not the employees. You can never do good enough. Upper management only cares about themselves. When company had a layoff they didnt give options to work in other departments. they just let you go.

Pros

Free celll phone and free TV service

Cons

Stress full. Company is money driven
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Overwhelming but worth it

Stressful job but great pay and benefits. I’m fortunate to work on a great team and am able to perform. Working alone and driving all day get fairly difficult.
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eh

It is not very good, they treat you like you're just another number and all they care about is abusing you so they can make more money at the end of the month.
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Great pay and benefits, generally terrible management

Worked off and on as a temporary lineman. The pay and benefits are unmatched due to the union. Unfortunately, union rules also make it nearly impossible to get on permanently as a lineman. Management on the construction side is almost entirely unqualified with no practical experience at the 2nd and 3rd levels.
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Use to be a great company

Over worked due to multiple layoffs. You’re just a number when it come down to it. Low raises. 3% is high for raises. We don’t do anything as a team or office. No cookouts, potlucks, holiday parties. Nothing. Everything has to be measured. Your basically micromanaged by automated systems.
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Great Place to Work

Feel a great balance between work and personal. Mgmt is very supportive. They provide a good level of work and allows the employee to think for themselves.

Pros

Great management
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Not for everyone

This job is more for those who have done door to door sales and are used to driving all day. Driving around all day and then taking a hour to get home can be very tiring. Need to be able to self motivate yourself as well since you are working alone all day every day. Pay is good though, great benefits too.
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Great Pay

Most jobs are repetitive so it's easy to catch on to most tasks. They provide on the job training and team members are eager to help out each other. Bonuses are a plus.
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Great benefits and pay

They have good benefits, pay and discount program . Room for advancement. Scheduling can be inconsistent at times. Overall a decent place to work and make good money.
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Decent place to work with good pay/benefits

You are given all the tools you need to succeed. This is a sales job so expect to be expected to meet your quotas. Pay is generous, and benefits are fair. As with most large corporations, it is easy to feel like just a small cog in a huge machine, which you are. You are made to feel disposable or even worse, beholden to the company.

Pros

Pay, commission, benefits

Cons

Work/life balance, culture
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Pay is good. a lot comes with it though

Worked for the company 8 years. The premises technician position is the face of the company yet gets treated pretty badly. The workplace moral gets low due to the metrics they want you to hit. more responsibilities added to job with no pay increase. Hardest part of job is being forced to go on loan out of town. it can be hard on the body.

Pros

Pay ok, vacation and paid days off

Cons

no fair raises, unrealistic metrics, scheduling by seniority.
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More positives than negatives

Quality company, great brand, some good opps for advancement. Recognizes work/life balance. Hybrid working environment. I am not sure about the Covid policy
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Productive and a very friendly environment

I’d been working as a contractor for last 10 months and have been enjoying to what I’m doing until now. I am blessed to have a cool manager and colleagues who are always supportive. I’m having a chance to work with very intelligent people.
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Good pay

A lot of micromanaging and no work/life balance. If you are single with no kids then it’s a good job. Pay is good, but sometimes the stress doesn’t seem worth the pay.
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GreY incentives. Unrealistic expectations

What they want for sales and disconnects is unrealistic expectations. We take disconnect calls all day and some where in the middle of customer yelling at you..you're supposed to offer new phone service and products. Customer already frustrated that they ha e been waiting to speak to someone for over an hour. Escalations is the dumping department. Other staff will transfer customer to escalations without customer knowing. Stressful job
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Ok company

Always being pushed for a sale. Felt unsupported by the leadership at this site. Need knowledge of all cell phones to help be tech support as well.
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Overall rating

Based on 43,027 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

Women's ratings

3.4Fairygodboss Score

54%say women are treated fairly and equally to men

60%would recommend to other women

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