AT&T Employee Review

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No room for advancement
Customer Service Representative (Former Employee) –  Cerritos CaJune 14, 2019
Was there 12 years never was promoted. Instead they promise you’ll be offline and you do work other people get paid more for. Management is for the most part Drama.
Pros
Vacation, decent pay and benefits
Cons
Call center drama and politics are extreme
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Not a place for those that don't perform well under constant pressure and criticism
Customer Service Representative (Former Employee) –  Fayetteville, NCJuly 19, 2019
This employer should reevaluate rules and regulations currently in place, managers should not date coworkers, advancement shouldn't be based on who you know but by your work performance. Equality should be addressed as well.
Pros
Friendly competition
Cons
Management is not up to par, long hours, no room for error, lots of racial bias
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it's a soul crushing slow death on a dead end road.
Scrum Master / Project Manager (Former Employee) –  Durham, NCJuly 19, 2019
it's a soul crushing slow death on a dead end road. People who have been with the company for 25 years might need to update their views and education about surviving in a digital world. This is the only place I've ever know that went from "agile" to waterfall because the directors didn't want to take a course or read a book on potentially better ways for employees to work.
Pros
I liked the people on my team
Cons
mismanagement allowed to continue with no accountability.
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Overall rating

3.8
Based on 36,840 reviews
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Ratings by category

3.5Work/Life Balance
4.0Compensation/Benefits
3.3Job Security/Advancement
3.3Management
3.5Culture

Women's ratings

3.4Fairygodboss Score

57%say women are treated fairly and equally to men

62%would recommend to other women

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