AT&T Employee Review

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Pay is great
Retail Sales Associate (Former Employee) –  Las Vegas, NVJune 14, 2019
However, you will work long hours and be expected to do work beyond what is described. They don't tell you that you have to shake every customers hand and open the door for them. They don't tell you about using 5 key behaviors and having to demo (broken demos) on repeat customers as manager observes the conversation. Management has a gossip culture and promote their favorites regardless of performance.
Pros
Pay
Cons
everything else.
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Not a place for those that don't perform well under constant pressure and criticism
Customer Service Representative (Former Employee) –  Fayetteville, NCJuly 19, 2019
This employer should reevaluate rules and regulations currently in place, managers should not date coworkers, advancement shouldn't be based on who you know but by your work performance. Equality should be addressed as well.
Pros
Friendly competition
Cons
Management is not up to par, long hours, no room for error, lots of racial bias
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it's a soul crushing slow death on a dead end road.
Scrum Master / Project Manager (Former Employee) –  Durham, NCJuly 19, 2019
it's a soul crushing slow death on a dead end road. People who have been with the company for 25 years might need to update their views and education about surviving in a digital world. This is the only place I've ever know that went from "agile" to waterfall because the directors didn't want to take a course or read a book on potentially better ways for employees to work.
Pros
I liked the people on my team
Cons
mismanagement allowed to continue with no accountability.
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Overall rating

3.8
Based on 36,840 reviews
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Ratings by category

3.5Work/Life Balance
4.0Compensation/Benefits
3.3Job Security/Advancement
3.3Management
3.5Culture

Diversity score

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Diversity Score
TOP50%
In the Top 50% of similar size companies

The Comparably Diversity Score tracks how positively diverse employees rate their experience at AT&T.

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