AAA Central Penn Employee Reviews

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Wouldn't recommend this employer
Travel Consultant (Former Employee) –  Lititz, PAJuly 29, 2017
I worked here for 8 years and never felt appreciated or respected. I was a travel agent. There were a lot of affairs between employees and management. I felt management was terrible because most never worked a day in the area they managed, so they had no clue how to solve problems effectively.
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A day at AAA
Insurance Sales Agent (Current Employee) –  Lebanon, PAJuly 28, 2017
Manage and market to membership and non members through various outlets. Telephone, email and referral marketing. Network with various business leaders to offer personal insurance coverage for home, auto and life products. Input the activity into management system.
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Enjoyable work activity, but keep an eye over your shoulder.
Senior Insurance Agent (Former Employee) –  Lancaster, PAMarch 30, 2017
The actual work was enjoyable. Very active & effective marketing. Competitive rates, good coverage, name recognition. Excellent co-workers. Strong customer service.
Pros
Good clientele, active market, high closing rates.
Cons
Really bad management. Dismal employee satisfaction. Extremely political.
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Wonderful Employer
Roadside Assistance Specialist (Former Employee) –  Harrisburg, PADecember 13, 2016
The management dept. is wonderful always willing to answer your question no matter how long you been there.THey do multiply activities for their employees. Human resources dept. is always willing to work with you. I strongly recommend anyone to apply definitely a great place.
Pros
Awesome Staff, Free Lunch, healthcare
Cons
Dealing with some customers
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Long Term Employee
Technician (Current Employee) –  Harrisburg, PAMay 17, 2016
There is a reason I am such a long term employee - the family atmosphere and the ability to grow within the company.

Management has the ability to recognize talent and foster growth within the individuals.

Management will work with any employee to better themselves within the company even if it involves transferring into a different division.

The comradery within the company is second to none - with everyone trying to help the company achieve its goals.

Some positions have the ability to work from home when needed which is an added benefit.
Pros
Paid Time Off, Bonuses, Family Atmosphere, Family Friendly
Cons
high turn over
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after 9.5 years with the company, it is going down hill, poor managements.
MEMBER SERVICES SPECIALIST 2 (Former Employee) –  Lancaster, PAMarch 30, 2016
If you have nothing good to day, DO NOT SAY ANYTHING...
It is an office setting, and a nice place to work, wages are higher than expected. but they have a high turn over,
Pros
Money and work is good
Cons
Management can not be trusted.
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Easy but leaves you wanting
Dispatcher (Former Employee) –  Harrisburg, PAFebruary 3, 2013
The normal work load is easy and has been accurately described as only needing 1/4 of a brain to accomplish, so it's easy to excel if your personal work ethic demands more. There seems to be little to no accountability for those not pulling their weight. Lots of call offs, requiring more from those who show up for their scheduled shifts, which is the hardest part of the job. Often feels like you're doing the work of 3 people for the price of one. The best part of the job is the 5 weeks of paid time off per year.
Pros
paid time off, health plan, 401(k)
Cons
wages, lack of management
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Overall rating

3.0
Based on 8 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
2.4
Management
2.0
Culture
2.6

AAA Central Penn Reviews by Location