Busy call center, fast pace,good people.
Sales & Service Counselor (Current Employee) – Glendale, AZ – November 24, 2013
My department is phased out for home agents. The job was fine. Good people, team work , good supervisors. We are a fast paced call center focusing on our members on a daily basis. Dealing with difficult members as to solve their needs or complaints and making sure I took care of them. The people I work with but also the members they made the position worth it.
Learning different computer skills. Research, customer retention.