This company has become hilarious, they act as if they know all about members/customers, while they've slipped to a C+ on the bbb. I know independent contractors who have an A+ on the bbb and this company is a C+ while trying to convince you, their scripting is tested and proven lol proven for what, a C+. Silly has been company
It cracks me up, everytime I see the same offices hiring travel agents over and over. You don't pay enough for people to put up with all the BS!!!
So sad they let unqualified people do the training . On the most critical part last 3 weeks in sales . The trainers I had women 2 of them 1 man acted like grade school . If they don't Like you or if you say something about the other female trainer in the Coppell Texas call center . Kiss your job good by. Thank God I don't have to work and I retired after this experience . Others are no so lucky. They will do anything to stay on these 2 women not ladies good side. I am so sorry for the Insurance agents working in Coppell
Mostly elderly clients, when they pass away AAA will die also.
Disappointed and sad that they are relocating our call center, was hoping to stay at this job til I was able to retire.
Answered - Dispatcher/Customer Service (Current Employee) - Allentown, PA