Micro-managed and didn't see a clear path for growth. Would have much preferred to be trusted and coached rather than dictated to and micro-managed. In the end, I learned a lot about who I am and what I wanted to become and assisted in honing my staff management skills.
I learned how to tow, flip, winch out and open doors. This job will put you to test to comfort people when they are stressed the most. The hardest part is when they have a problem even you can't solve.
The work environment is pretty relaxed, and they have good benefits, with low pay for most positions. Also don't expect to move up in the company, people do not move from position. Its always just hang in there opportunities are coming in the future, but the future is yet to come.
Dispatcher (Former Employee) – Worthington, OH – September 1, 2017
AAA was a good place to work for but in the winter very stressful worked a lot of hours but never got appreciated from upper management. we were the ones there all the time working but they got the bonuses not the employees.
A typical day at work included working one-on-one with clients to book their vacation plans. You will also have to work the call-center, sell insurance, exchange currency, map-out trips and sell products. I learned a lot about travel while working here. The manager was fine. Her management style is a little more strict than others. The office was only occupied by myself, my manager and one other employee and they were both very quiet and uptight. Also the office was never very busy so it oftentimes felt very boring. The dress code is dress pants, black dress shoes and a AAA shirt. The hardest part of the job was balancing multiple clients at one time while following the protocol for the different types of trips/vacations. The most enjoyable part of the job was working in the travel industry and helping people plan something fun.
Many people have complained about the salary. I think it's extremely fair this job doesn't require a college degree and starts out over $12 an hour (and gives consistent raises and bonuses based on performance). There's also the opportunity to make hundreds extra every month by selling the AAA brand it's not abnormal to make an extra $500-$1500 a month on top of your hourly rate these are called "incentives" . BUT you won't make that kind of money right away your first 3-5 months expect $100-$300 in "incentives" AND after 3-5 months don't expect to make extra without working for it. They will give you absolutely every kind of assistance needed to be successful and it's up to you how successful you are.
To sum it up this position is a marathon not a sprint the longer you work for the them the more you will make... if you work at it! If you're looking to make a quick buck this isn't the position for you. You also need to know how to use computers before working here and be willing to learn a lot in the first few months.
*The only thing I didn't like was that you start out with no sick or personal time so for the first 90 days you cannot take any time off.
hour lunch break, free life insurance, fair pay, tons of opportunity to make money, contests with good rewards
Sales (Former Employee) – Worthington, OH – September 10, 2016
My experience with AAA Ohio Auto Club has been positive and mostly negative. Some of my co-workers were the best I have ever worked with. The demands on my time, what I needed to complete every day and the lack of direction from my manager left me with a bad taste in my mouth. Very let down! If you are not a "yes" man, you will have a very short what you thought of a career path. No communication between upper and lower management. This company has gone downhill and only cares about the bottom line!
Low pay, no advancement opportunities, management positions are hired outside, poor management. Please think twice before taking any job with this company!
They would know me if i listed it (Former Employee) – Columbus, OH – September 7, 2016
I was an employee and promoted into management and as a long-time employee who wasn't a Yes Man I was railroaded out of the company. Honestly employees are just a body they give good lip service saying they care about the people when they don't . The pay scale could be better raises are a joke benefits actually are not bad. Upper management does not listen 2 middle or lower management and they do have unrealistic expectations and goals for everyone and all positions in the company. Human resources is atrocious. Not really a company to be at long-term that is why they used to ask people what their plans was for 3 to 5 years as 75 to 80% of the people left within three years. It's a job if you need one but do not expect to stay long-term.
Benifits free basic aaa membership
Out of touch management unattainable unrealistic goals and expectations. Pay