They recently changed it to just a urine sample bc ppl were failing the hair sample. That came directing from Sonja the hiring lady.
It depends on the position. I interviewed for a Member Service rep position that requires a urine test and an Assistant Insurance agent that requires a hair sample.
Hair sample. They set up appointment for you at a local medical care center.
Answered - SENIOR HELPDEAK ANALYST (Former Employee) - Costa Mesa, CA
Answered - Customer Advocate (Former Employee) - Omaha, NE
Go to a drug testing center and p in a cup.
Answered - INSURANCE SALES PROFESSIONAL (Former Employee) - Glendale, AZ
They take a hair sample.