Front Desk Manager (Former Employee) – Chantilly, VA – September 8, 2013
A typical day at work would be dealing with different types of customers, providing great customer service was one of our biggest priorities. I've learned that team work is important through out a work day, it feels great to reach a central goal as a unit. My co-workers all had different personalities but as team we would have meetings to evaluate any issues, and discuss how we can become more efficient in the workplace. The hardest part of the job would be dealing with irate and impatient customers, as a result of that I've learned patience and how to remain professional in all circumstances. Lastly, the most enjoyable was meeting goals both personal and as a team member, and also seeing happy customers.
Customer Service Manager (CSM) (Former Employee) – New Windsor, NY – July 26, 2018
Through excellent ability to adapt and intense hours worked, advancement can happen very quickly. Most importantly job experience and education was provided almost immediately. Those who meet a certain criteria are likely to be flown to Atlanta, GA to further educate, hands on, for periods of time. This allows an employees to learn everything from Diagnostics, both electrical and mechanical. As well as management of his/her own AAMCO Transmissions location to be.
Education/Certifications paid, excellent room for advancement
Very Long Hours leading to neglect of personal responsibilities
Consumer Relations Representative (Former Employee) – Horsham, PA – June 13, 2018
Took in an overwhelming amount of case files and made and made close to 100 calls a day. Working at AAMCO for 8 years, I was only offered a raise for 3 of those years Because of the position the company was in..
Store Manager (Current Employee) – Merchantville, NJ – June 11, 2018
It is a good workplace overall if it was run by a different owner. The Owner likes to put warranty jobs on the back burner until the customer makes a big deal,after many times of coming into the store and yelling sometimes even court. Overall i would love the place if the owner cared a little more