Aarons Employee Reviews

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hahahahahaha
Manager Trainee Product Tech Customer Service Rep (Former Employee) –  Junction City, KSNovember 16, 2017
I was over worked, under appreciated, management was bull, i was sent to work in a store 2 hours away TWICE for a month or longer both times with no for of compensation
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would not recommend workinig in their I.T dept.
Field IT Coordinator (Former Employee) –  nation wideNovember 13, 2017
Very poor training, stressful, high turnover. Primarily due to one specific individual, who is no longer with the company. IT department has been downsized.
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Stressful and unrewarding
Customer Accounts Manager (Former Employee) –  Hinesville, GANovember 9, 2017
The actual managers of the stores are alright, but the regional managers and up treat Aarons Sales and Lease like a pyramid scheme. As long as they can get numbers up (people they rip off) they do not care about customer service at all. They are abusive to employees mentally and verbally, but keep it within unwritten guide lines so you cannot sue or get them into trouble.
Pros
You work inside
Cons
Everything else
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It's a job
Sales Manager (Organization/Administration) (Former Employee) –  Albuquerque, NMNovember 9, 2017
Started when I was young, right out of high school. Got a promotion to sales manager but the job did not pay well and the hours were long. Constant changes in management and high turn over.
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If you're ready to advance your career here is the place!
Customer care and service (Current Employee) –  East Hartford, CTNovember 8, 2017
The competitive nature of this workplace pushes you to grow and learn new things! Excellent place to start your career and find stability in all aspects.
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environment
Delivery Driver/Sales Associate (Former Employee) –  San Antonio, TXNovember 8, 2017
the work place environment was quick paced. lots of heavy lifting. but over all a good company to work for. great job security. and lots of room for advancement.
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Very stressful
Product Technician/Delivery Driver (Former Employee) –  Morristown, TNNovember 8, 2017
This company acts like you are important but as a delivery driver you are very clearly not important. The lack of pay or bonuses is a start. The pt is literally the backbone of Aarons but treated the worst.
Pros
After 6 months you get a week of vacation and after a year you get two weeks vacation, being out side often
Cons
Short breaks due to scheduling, pay, bonuses, help
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Great place to work
Assistant manager (Former Employee) –  Edmond, OKNovember 8, 2017
I would maintain the store and provide customers service to the customers with their purchases and I also made calls to collective on delinquent accounts.
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Poor Work/Life Balance and Terrible Management
Sales Manager (Former Employee) –  Vineland, NJNovember 7, 2017
You have the potential to make money but that means spending your entire life at Aaron's. Management is poor and would lie to customers to make themselves look better and working at this company I have encountered harassment from management, as well as, gender discrimination from management. You have to have a thick skin to work for this company. I loved my customers and endless ways to earn money, but it starts to take a toll on your mind and body when you have to hate coming into work because of stress and misconduct from Management.
Pros
Base Pay + Commission, Benefits, Customers
Cons
Poor Management, Long Hours, Terrible workplace atmosphere
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hard work decent pay
Parts Technician (Former Employee) –  Newport, TNNovember 7, 2017
It is a great place to start a career, and some of the co-workers were great but, there were some places they fell short of being a well ran business.
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Not Good
Customer Service Rep (Former Employee) –  Sweetwater, TXNovember 6, 2017
I worked for Aarons when it was a tough time to find a job. They tried to blame the falling of the business on the employees instead of the economy around us. Everyone around us were having the same issues as us.
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They dont follow their own rules.
Customer Service Representative (Former Employee) –  Atlanta, GANovember 6, 2017
Aarons is a good company and they really treat the customers right. But Aarons hires the wrong people. Associates who look uncleaned, smell like smoke all day. Down right rude associates. They're just hiring bodies. Aarons need new standards and new culture
Pros
Heathcare
Cons
Long hours, horrible coworkers
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Avoid at all costs (Former Store/General Manager)
General Manager (Former Employee) –  Columbus, OHNovember 4, 2017
You will have no work life balance, you will be underpaid and if you are the GM if you will have to deal with underpaying your staff drastically and you will only ever get ahead if you scratch the right backs or knock back drinks with the right higher up. Dealing with people who day in and day out fight you on why they cant or wont pay their rental bills (renewal payments) is mind numbing and soul crushing. Save yourself a lot of stress and misery and self hatred and move on.
Pros
Used to be benefits and 401k until they started cutting costs. soooo a paycheck?
Cons
Bedbugs, thieves, lieing management (RM's and higher), violent customers (threats and herassment), pay, hours, less and less benefits as the company shrinks
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Ok job
Sales Manager (Former Employee) –  Talladega, ALNovember 3, 2017
Very stressful and fast paced. A lot to learn to do job. Pay not great. People don"t seem to stay long. Not many chances for advancement.. Long hours.
Pros
regular pay check
Cons
Very stressful
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Fun Workplace
Customer Account Advisor (Former Employee) –  Gallup, NMNovember 2, 2017
I enjoyed working at Aarons, waking up knowing I would enjoy my job, there are times in life I don't have control over, I just feel there was a miscommunication.
Pros
Na
Cons
Na
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bad
Customer account manager (Former Employee) –  Glenolden, PANovember 2, 2017
its all about number , we have to collect money but if they dont have it . we have to pick it up , but some of them really have like 1 or 2 payments i didnt feel wright to do it
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productive
Delivery Driver- Collection Rep (Former Employee) –  Port Richey, FLNovember 2, 2017
Nice, fun ,work place very laid back there.mangers are very helpful if you have any problems you can go to amanager and expect to get help.hours are also great too.
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fair
Driver/Warehouse (Former Employee) –  Indianapolis, INNovember 1, 2017
Aarons under the right management was a fun and active place to work. under the wrong management you could be made to just feel like a tool..pay could be better but it is a rent to own company
Pros
dealing with the public and being able to leave thebuild being active in the community.
Cons
lower paying jobs management can be hard and non understandable of the labor side of the company
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Not very proud
Sales Manager (Former Employee) –  Mocksville, NCOctober 31, 2017
If you are not familiar with repo business, Aaron is very close to it with the difference of product leased. You lease a Bedroom set and if monthly pmt is to provided you go and reposes the bedroom set and bring it back to store and try to re-leased to next customer
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good team work
Sales Manager (Former Employee) –  Roswell, GAOctober 31, 2017
Good learning experience, lots of courses where you can learn to become a better employe and be come and expert in company policies, constantly challenging
Pros
work days
Cons
store managers do not use all tools
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Overall rating

3.3
Based on 2,152 reviews
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
3.3
Job Security/Advancement
3.1
Management
3.0
Culture
3.2