Upper management and Lack of communication.
They need to update their system to better service their members professionally
Answered - Teller/Member Service Representative (Current Employee) - Chesapeake, VA
Going into work and doing a good job helping members taking a lot of calls, and being unappreciated by the call center manager.
Needing better communication and training on new systems being implemeted
Answered - Teller - assist and process all transactions (Current Employee) - Norfolk, VA