The branches are scattered all over the nation, however, more towards the Kansas, Texas area. The remaining branches were operating blindly a lot of the time. We didn't have consistent information between our operations and sales managers. Customer care always misdirected the customers on any inquiries they may have had, including irate customers. We should be able to work together as a team to help meet all aspects of the company, however, we spent too much time being divided, pushed away, or not tolerated to make the vision work as a whole. Our customers see Academy Bank branches, and Academy Bank customer care as though we are two separate companies, overall they preferred the branches. Compensation was not enough, as they company is one of the most take all I can jobs I have ever worked for. You will not have time to spend or have a life outside of work. If you have a family it's horrible, otherwise this job may be beneficial for you. I believed in their vision, however, after 6+ years of working with the company I have experienced let down after let down.
supporting branches in my region
Cooperate lack of concern for employees