Insurance Agent (Former Employee) – Perry, GA – June 19, 2018
Please do not I repeat do not do it. This company works on a buddy system and if you are not a part of the cliques then you are being used. No advancement. They change their pay scale every year to avoid paying their agents. Please if you are reading this. Don’t do it!!!!
Clerical Support Representative (Current Employee) – Nashville, TN – June 11, 2018
The most enjoyable thing about working at Acceotance is the coworkers, the absolute best people, always so friendly. Management at Acceotance is great always willing to help out in anyway and always willing to listen to new ideas. I personally got a lot of experience I got working in an office and call center. They aren't afraid to train people with little to no insurance experience. The hardest part I would have to say is claim volume, that's something I would always here the adjusters talk about.
The job add said inbound sales no outbound calls. When you hit the floor you find out due to the lack of inbound calls there are telemarking calls they expect you to make on an outbound basis. No real structure and many policies that are half-baked. The atmosphere is generally very miserable as no one wants to work there. Turn over is rampant the average person quits between 3 to 6 months as soon as they figure out they were lied to, to get them in the door.
short breaks, office politics, constantly lied to.
Customer Service Representative (Former Employee) – Jackson, MS – May 19, 2018
To work With Acceptance Insurance...LOVED IT!!!! I worked under 5 different agents as a team. We may of had our differences but at the end of it all we were a team.
Acceptance Insurance Company knows and understands their employees also understand the meaning of family. The company will send you to school to advance your knowledge to do the job effectlvily and timely.
I would highly recommend Acceptance Insurance to anyone interest and serious about having a great career. Do to life events I would have never left the company.
I would still be working at acceptance if not for the manager of the office. Stated we had to develop personal relationships while operating as robots. I feel it was a personal attack at my character since I'm a working father who is African American mix and sometimes shows compassion at our insureds problems. Stated my behavior was not acceptable however if you go on Google reviews customers always gave me high praise. Being a male insurance agent in a office with 2 women with complete sexism it's impossible to not blow up. Why was I hired if we're expected to act like robots?
1 hour lunch. (Only if fully staffed) unlimited pto.
Work Saturdays being the only company open! Horrible management at Farmington.
Auto Insurance Sales (Former Employee) – Nashville, TN – April 28, 2018
I was at Nashville call center for a year and a half. Great environment and wonderful people to work with and for. Went to retail side, and was a bit disappointed. No real sales help with good advertising. Managers were unable to be much of assistance, because they didn't have to have a property and casualty license. I would consider trying employment at the call center again.
Had neat events for employees
Healthcare package was too expensive..Retail management needs improvement.
General Lines Agent Assistant Manager (Current Employee) – Corpus Christi, TX – April 18, 2018
Overall a great company to work for. The company has a great benefit package. As most insurance companies they are closed on Holidays and Sundays. Our day consisted of assisting our customers' with the best Insurance Package for their needs.
Insurance Agent (Former Employee) – Phenix City, AL – March 9, 2018
Insurance was a decent field to work in. I enjoyed the pay, the tasks were pretty simple to complete with the exception of a few complicated cases here and there. Be prepared to work alone because they push agents to do a lot of outside marketing so one agent will be out putting up tearsheets and signs while the other is in the office. You will have to work at least 2 Saturdays a month which was fine for me because I was able to attend class during the week on my day off. Oh, and the bonuses were amazing!
Customer Service Representitive (Former Employee) – Farmington, NM – March 3, 2018
The company is very good for a few reasons. They do offer health/vision/dental insurance, which was good. They offer a very nice paid vacation, which accrues as you work there longer. They also offer incentive bonuses for selling more "stand alone" policies. The down sides are that they do expect you to sell so many of these "extra" policies, which I found hard to do. They have a very good training program, as I had never worked in the insurance field before. They have paid training, and give a lot of assistance with passing your insurance exam to get your license, which is not a requirement when being hired there. Overall, I would say it is a good company to work for. I personally found that I did not like the insurance business, and that was primarily my reason for leaving.
Paid training, paid vacation time, paid sick days, incentive bonus.
Thank you for sharing your experience with us. With regard to pay, we strive to keep our pay competitive and our Retail Agents are compensated based on performance. We're happy to have been a part of your career path and wish you the best of luck.