Domestic Violence Case Worker Volunteer (Current Employee) – East Orange, NJ – May 16, 2018
You come in to cover for another volunteer leaving, communicate with clients, check and make sure what clients are present or not, Indicate this information on a chart,some clerical assignments may need to be done and meet with community resources. What I learned: updated client files, report monthly statics on all activities. Attend meetings. Maintain location, safety, security and confidentiality. Workplace culture: Diverse The hardest part of the job: Employment The most enjoyable part or the job: meeting different people and learning about their skills.
ABA Technician (Current Employee) – North Carolina – April 30, 2018
I've really enjoyed my time with AFS so far and plan to stay for a while. My supervisors are great and really supportive. The clients are awesome to work with and there is a collaborative approach to problem solving.
We are sorry to hear you had a less than favorable experience with us. Our goal is to provide the highest level of care for the clients we serve and still allow our employees a work life balance. Thank you for the feedback and we will continue to strive to make AFS the #1 place of employment.
Job Work/Life Balance
Unrealistic expectations, poor management, and unethical
The actual work providing therapy to the children and working with the schools was great. The management of the agency pushed for unethical and questionable practices that were clearly focused on income; ie pushing for 5- 60 minute sessions for everyday worked regardless of the fact that providers in elementary school were only able to see patients from 8:30-2 and the student schedules were made in 40 minute increments. The management of the agency was terrible. But the actual work done by clinicians was enjoyable and rewarding.
Poor management and little return on the portion of reimbursements the agency took
Qualified Professional (Former Employee) – New Bern, NC – January 26, 2018
Staff arrive, work tirelessly on behalf of great clients and foster families while the manager talks about staff to other employees, sends nasty emails and does not actually do work herself but dictates to others. The other staff support one another and commiserate which is why the turnover is the highest I have ever seen in mental health. The boss and her two supervisors play by their own rules and do not want to hear what others have to say about the lack of leadership, chaotic work place and constant crisis situations because she is a poor leader and does not support or motivate her staff. My friends that quit asked for exit interviews but were denied proving management does not want to hear how bad things are for the employees.
fellow co-workers bond over their stress, and are pretty amazing individuals, that just want the tools, and support to do their jobs professionally
The company is getting a bad reputation in New Bern, because of the manager, and it makes it hard to keep clients, and staff
IAFT Consultant (Former Employee) – New Bern, NC – December 21, 2017
Access Lack leadership, leadership did not address concerns from staff. Wish leadership would have taken the time to hear the concerns of staff versus turning away and not listening to staff or coming down to address issues that were reported. Great staff inside the foster care world
This is a place where there is a need for people with mental health issues and they are letting people go. Enjoying giving people resources to help them and their families. Assist them in applying for foster care services, dental insurance.
Good place to work, downsized due to consolidation
Controller (Former Employee) – Charlotte, NC – September 21, 2017
Overall excellent place to work. Parent company consolidating financial functions and eliminating functions at the subsidiary level. My department and position were eliminated as result of this consolidation.
Therapist (Former Employee) – Charlotte, NC – June 16, 2017
Initially working at this company was great but as time went on I saw that their was not enough understanding and involvement from upper management and the focus seemed to be on numbers and not the quality. The job had great flexibility but the level of the expectancy and the complaint of "too many human errors" was ridiculous...just too much! This position at this company was too stressful,unnecessarily, and too tedious of a job for one who really enjoys helping people. Again there was more focus on paper work and the tedious tasks than the families and for me it just wasn't a mentally healthy place to work.
Home Health Aide (Current Employee) – Denver, CO – April 25, 2017
The overall job experience is great. Manageable hours, close in travel distance and my client is an awesome woman,. However, with this being health care, paydays fall on the 1st and the 15th, which I have yet to get paid and today is the 25th.
Office Administrator (Current Employee) – South Carolina – March 30, 2017
Access Family Services has shown unending support for all staff and personnel. There is continued opportunities to move within the company. All openings are shared company wide as they come up. There is ample opportunity for continued education and growth. With so many specialties throughout the company, there is always something new to learn. Access also provides Intensive In Home, Therapeutic Foster Care, ABA Therapy, and other outpatient services throughout NC.
Atmosphere and supervisors.
Benefits are a little pricey. But, coverage is great and dependable.
Intensive In-Home Team Lead (Former Employee) – Charlotte, NC – March 17, 2017
Kind of place that will overwork you and dispose of you. The place is centered on billing and making money. If you aren't up for that be aware. If you have high standards and truly want to help people this job isn't for you. Try to negotiate for salary because they will try to under pay if possible. Incentive based position and the company makes it very difficult to get that incentive. Place is very disorganized and management is not knowledgeable.
Stable pay, some benefits
Culture, always been threatened to be written up, focus on billing
I enjoy working here. The people are friendly. I like the job that I am doing. A typical workday is making sure that the records are up to date. I have learned a different part of my field that I graduated in. The workplace culture is very outgoing. The hardest part of my job is not being able to see all of the prospects that this company offers. The easiest part of my job is making sure that I have completed all of my daily tasks.
Team Member (Former Employee) – North Carolina – December 18, 2016
There was no typical day at work which added excitement to the job. Increased communication between tiers of management needed. Excellent co-workers. Job security is one of the most difficult parts of the job that can make it difficult to concentrate on clinical care.
Consultant (Current Employee) – New Bern, NC – July 25, 2016
Access Family Services, formerly known as Carolina Choice has a very high turnover rate that in my opinion is due to poor management, long hours and after hours work, and the lack of feeling valued. Working for this company is VERY stressful, the moral is terrible, and there is little time for self and family. The company will bend over backwards to keep a foster parent happy, but the company as a whole does absolutely NOTHING to maintain the staff that they employ. The company doesn't give raises or bonuses. Don't even expect a Christmas card (seriously). The company is numbers driven. They will take, take, taken until there is nothing more of yourself to give.
The best thing about the company are the co-workers. Though disgruntled, tired, and overworked, they constantly give one another the encouragement that is needed to endure. It is also a pleasure to work with the foster parents and they children that the company serves.
wonderful co-workers, medical insurance
long hours, no raises, low moral, no room for advancements