Can change any minute wirh no warning. Based on calls in que because it is a call center.
There are not any and now you have to make so many calls a day as well as getting all that misc stuff done. So it is as long as it takes with limited approval on overtime.
There are none. You can work 60 hours and still not get it done as your day is so packed with everything except the focus on the client
Answered - Support Staff (Former Employee) - Plymouth Meeting, PA
I currently work from home on thursdays and fridays from 7:30-4 and in the office mon/weds 9:30-6 and tuesdays 7:30-4. I would really like to have constant work hours and in the winter we have to work until 7pm in order to support the East coast clients.
Answered - Claims and Benefit Specialist (Former Employee) - Phoenix, AZ