Service Desk Technician, Contractor (Current Employee) – Scottsdale, AZ – September 21, 2017
Service Desk Technicians must have 1-year minimal experience with AutoTask Ticket Management or alike, Softphone with multiple inbound lines (Call center environment), and Windows 8 break-fix troubleshooting knowledge in a 100% Remote Support capacity. Receive, Resolve, and Reassign tickets as they arrive in a team effort to satisfy SLA.
Manage daily workload independently
Multiple Client Support Queues to manage and master for effectivness
Intern (Former Employee) – Scottsdale, AZ – December 12, 2017
My internship at AccountabilIT was truly a great opportunity and experience. Being a student, my hours were pretty flexible. I worked only for a temporary project, but the time I was there was very enjoyable.