I worked in the Otsego office. The benefits are horrible and cost more than you make, Since you never get a review or a raise, the 401k match is cut and they plan to bring it back , it wont, they do still offer this on the website. Misleading, exactly what the company is-MISLEADING.
The leadership team ,who are too busy to ever deal with the office staff, constantly late for meetings or just never show up.
The CEO has good ideas, but does not listen to the office staff, only leadership. Says he is there for you ,but then defers you to someone else who wont listen.
The hardest part of the job was the lack of support from management and no raises, constant budget cuts, down to even items needed for daily job duties.
Enjoyable part, many of the staff REALLY care for the clients and are so good, They are treated poorly and cannot get office staff to call them back.
constand cuts, no pay, poor morale, no trust