Undisclosed (Former Employee) – Iowa City, IA – October 8, 2018
Every year in August, just before annual compensation reviews, there would be a round of layoffs. Layoffs had nothing to do with performance, departments would just be erased. Compensation now is one % for everyone in the company - except at a high enough level of management - they get extra. Expect your initial salary to be where you stay (maybe 2.5% increase each year) no matter what HR tells you.
Family run business with an eye on the bottom line
VP Client Implementations & Project Management (Former Employee) – San Diego, CA – August 15, 2018
The founder and family relied upon their own expertise augmented by personnel in areas of weaker knowledge and plenty of positions for personnel to execute the founder's vision. The Founder is active in management and is very fair. Demanding, but willing to work with you and allow you to breathe after the real rush jobs. Upward mobility is not realistic at my level (upper management), but added responsibility is offered. I highly admire the Founder and the company as a whole. It is diverse and open-minded while being profit driven.
Stressful ... Not knowing if I would be terminated each day
Staff Analyst (Former Employee) – Iowa City, IA – July 10, 2018
I worked for ACT for over 12 years. For the first 8 years, I was very happy with the work and the environment. I knew that I provided value to ACT and its mission. Then, after 8 years, we got a new CIO, actually we got 3 of them over a 2 year period. The IT department was in a constant reorganization. I never knew from one day to the next if that day would be my last. Then we got a new CEO and I had hoped that things would improve. But no. Everyone was forced to "reapply" for their existing positions. Some folks were moved around and others were let go. Then came the bombshell with the outsourcing of IT to another company. As soon as I heard this, I looked for work elsewhere as I did not want my future decided by someone other than myself. I really admired ACT and their mission and was able to realize the value that I brought to their mission and goals. I though that I would be employed there for the rest of my working career. I'm now in a career where I make more than twice my salary that I had at ACT, but I do miss them and would have preferred to have remained there.
Supervisor, Service Monitoring (Former Employee) – Iowa City, IA – March 15, 2018
The only issue I have with ACT is that I no longer work there. IT operations was outsourced and nearly all of us lost our jobs. While I was there I loved my job. I had an excellent team and an amazing supervisor. The benefits were excellent. We had plenty of time off. We had days for self-improvement, community out-reach, vacation, floating holidays, and more sick days than I every needed. I got to do interesting work with some really great people. If I can ever work there again I will.
My Manager, Coworkers, Work-life Balance, Compensation Environment
Senior Psychometrician (Former Employee) – Iowa City, IA – March 9, 2018
I truly enjoyed working at ACT, and was very disappointed when I got laid off. I very much would like job advancement. I would recommend ACT to anyone if I sure they could keep their job as long as he/she wished.
Excellent salary/benefits, great work culture
I wish ACT didn't lay off employees without advance warning
Tech Support (Former Employee) – New York, NY – January 26, 2018
At the time I was too young to work it at the time. At the time I was about 13 to 15 years old working under a job my family allowed me to do. I really liked it because All I had to do was hold a clock at first, Then I was switched to working on the computer menace. I liked it when it lasted.
Iowa - Program Specialist II, Accoms Dept (Current Employee) – Iowa City, IA – December 28, 2017
Working at ACT helped motivate me to do good in the world as ACT offers many opportunities to get involved in the community. I also enjoyed helping students, parents, and schools request accommodations to take the ACT.
Employee (Current Employee) – Iowa City, IA – December 8, 2017
With few exceptions, the employee base is entitled, unmotivated, and not dynamic. They are paycheck claimers with an extraordinary amount of vacation time, and they intend to keep it that way. They appear to fear change. Extremely provincial.
I thoroughly enjoyed working for ACT. My office was in Orlando, FL and my travel was 100%. I learned a lot from this company and a lot about the Avaya project. It was very unfortunate that this company was bought out and our department was downsized.