Work wellbeing score is 63 out of 100
3.0 out of 5 stars.
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ACT (American Cable and Telephone) Careers and Employment

Work wellbeing

Results based on 68 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 63 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Stress-free

How manageable people find their work stress
Above average

Purpose

How meaningful people find their work
Low

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • Company size
    51 to 200
  • Revenue
    $5M to $25M (USD)
  • Industry
  • Headquarters
    Aurora
  • Link
    ACT (American Cable and Telephone) website

Since 1994, American Cable & Telephone has been helping Cable Companies raise the bar in customer service. We provide reliable, professional installation and repair services in video, high-speed Internet and telephone.

We also provide, construction (underground and aerial), Retention and Collection and MDU build out/upgrade services. In addition to our field Quality Control program, our technicians digitally photograph all work they do for review by QC professionals. Our redundant approach to...

Since 1994, American Cable & Telephone has been helping Cable Companies raise the bar in customer service. We provide reliable, professional installation and repair services in video, high-speed Internet and telephone.

We also provide, construction (underground and aerial), Retention and Collection and MDU build out/upgrade services. In addition to our field Quality Control program, our technicians digitally photograph all work they do for review by QC professionals. Our redundant approach to QC shows that the installation was completed correctly and is guaranteed to greatly reduce common QC failures. QC both in the field and by the techs is done though ACTon, proprietary software that was developed by ACT for ACT techs.

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Salaries

Salary estimated from 735 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 140 reviews and is evolving.

3.34 out of 5 stars.20192.23 out of 5 stars.20202.00 out of 5 stars.20215.00 out of 5 stars.20223.25 out of 5 stars.2023

Reviews

Cable Technician in Chicago, IL
on June 28, 2023
Sadly, anything I could say here is no longer true. My manager was the kind of guy you'd consider a friend but you didn't want to hear from (I mean that in the best way, he was just very responsive if something went wrong). My coworkers were like instant brothers, eager to teach and help however they could and even invited me to parties despite me being new to town. The pay was generous enough tha...
Cable Technician in Denver, CO
on October 5, 2023
Horrible company, I wouldn’t suggest working for this company to anyone. Very bad pay and very bad work hours, I hated working there. Not to mention the company shuts down locations
Technician in Texas
on May 12, 2023
I would recommend to a qualified friend. The technician position is best suited to candidates that have diverse experience in construction, electrical and electronics.
Retention and collection officer in Chicago, IL
on April 18, 2023
What is the best part of working at the company?The making of your own schedule....What is the most stressful part about working at the company?Going to make your collections....What is the work environment and culture like at the company?Great, amazing work and culture What is a typical day like for you at the company?Very simple days laid back atmosphere work from home most days work t...
Customer Service Associate in Culver City, CA
on November 16, 2022
What is the best part of working at the company?I like interacting with co-workers and customers to find resolution to any concerns we come across What is the most stressful part about working at the company?Not having the right communication skillsWhat is the work environment and culture like at the company?Was very organized and sanitary What is a typical day like for you at the company...

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Questions and answers

People have asked 48 questions about working at ACT (American Cable and Telephone). See the answers, explore popular topics and discover unique insights from ACT (American Cable and Telephone) employees.

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Interview insights

Insights from 31 Indeed users who have interviewed with ACT (American Cable and Telephone) within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

If you know how to use a shovel, because that's what you'll be doing

If you know how to use a shove...

Shared on August 18, 2021

Common questions about ACT (American Cable and Telephone)

Working at ACT (American Cable and Telephone)

  • Cable Technician2.6 out of 5 stars.
  • Technician2.6 out of 5 stars.
  • Cable Installer2.2 out of 5 stars.
  • Installation Technician2.6 out of 5 stars.
  • Field Technician3.2 out of 5 stars.
  • Manager3.8 out of 5 stars.

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