Answered - Customer Service Representative (Former Employee) - Douglas, AZ
Honest truth. Just so you can get an idea. I received a call from ACT for an interview, I never showed. They called me back asked me why I never came i told them I don't have business casual clothing. They told me bring in what you can. I showed up in a t shirt, tennis, and shorts. Was hired. Didn't show up for training and yet they called me weeks later to ask if I was still interested. Reinterviewed, this time I wore jeans. Been working here ever since.
Completing documentation for I-9
Answered - Accounts Receivable Clerk (Current Employee) - Los Angeles, CA
Not very professional!! They will literally and figuratively hire anyone off the street!!
Be mindful they will hire before a background check has been completed so you may think you have a job but if you got anything that may disqualify you in that background check you could work 5 days and then be sent home. Saw it happen to many during training. Basically an in person interview then if offered a second, it is in the office over the phone because essentially your job will be on the phone. There is also a computerized test or two before the interviews. Typing skills, listening skills, and customer service skills inquiry basically.
Quick and easy
Answered - Agent Team Member (Former Employee) - Johnson City, TN
Great had me take typing test background check
Answered - CSR - Customer Service Representative (Former Employee) - Harlingen, TX
Its a 2 part interview. Could last one could last 2 weeks just depends on how many breaks the HR people want to take.
Answered - Customer Service Agent - Call Center (Former Employee) - Junction City, KS
Easy, they take anyone
Answered - Agent (Former Employee) - San Luis, AZ
Standard not to overboard . Quick and easy
Answered - DSP (Direct Support Professional) (Former Employee) - 2200 Burlington Columbia Missouri 65202