Pay is decent but there is no pay raises at all. The clients require a lot of direct care but they make up the better part of the job. Supervisors are usually pretty good and fair but upper management is poor and does not support line staff. If you do your job you don't have much to worry about and PMT cert is refreshed every 3 months. Adelbrook has a high turn over rate and I have seen many people leave or get fired so proceed with caution.
poor upper managment, cut throat, no raises, over worked
Great workplace culture that makes a difference in kids' lives
Teacher Support Staff (Former Employee) – Manchester, CT – February 19, 2019
Working at Adelbrook burns you out really quickly. The children are either living with Autism, behavioral problems, or both. The kids need a lot of intensive assistance with life skills training, day to day training, their educational needs, and emotional/behavioral needs. They do not really train you well for it- whether you come from a Temp agency or start directly with the company. If you get hurt on the job, which happens a lot, the company does not defend you or assist you with your recovery. Most of the staff is underpaid, overworked, and burnt out.
Good staff, free lunch, making a difference
Dangerous, no breaks, poor training, awful to no benefits
Cannot think of a worse organization to work for, room for advancement is almost non existent, favoritism is the culture at that organization. The pay is not competitive nor do they care, the organization does not believe in giving raises to their employees no matter how many years you’ve dedicated. Toxic work environment at every level and HR could not care less and at times contributes to it. High turn over rate, toxic work environment, bullying among managers/Staff is very common, high stress low pay, not worth it to say the least, stay away.
Toxic work environment, bullying, low pay, no raise, favoritism, high risk low reward
Teacher (Former Employee) – Cromwell, CT – January 29, 2019
Adelbrook is not an easy organization to work for. The direct care work itself is stressful but when you combine it with a toxic work environment it becomes nearly impossible. There is no support for employees’ mental health (unless you count EAP from Wheeler Clinic and .4 hours of PTO time p/month) which is terrible considering they used to at least do Vicarious Traumatization training. Cromwell Learning Center administration is supportive but stretched thin. Support staff fill in for teachers who are burnt out. Support staff are always hurt with injuries (usually out without pay or on “light duty”) or calling out from the stress. I saw lots of folks lose their jobs for bizarre reasons. HR is an absolute mess so I’m honestly not surprised. It’s disheartening to see positive reviews of this place come directly from the Director of Marketing who does not work directly with clients. Please stop pretending to know what it’s like in the trenches. It isn’t an accurate perspective of what goes on at this place.
Director of Marketing (Current Employee) – Cromwell, CT – July 3, 2018
I have been employed at Ädelbrook for almost 7 years. I have actually recruited three former coworkers to come and work here based on my positive experience. I see how much the staff care about the kids served here. Unless engaged in meetings Executive Level management have an open door policy. I have personally witnessed the President/CEO have students and staff visit him. He makes a point of getting to know each youth that receives services here. The population we work with here is challenging. They present with complex and challenging disorders, making the work both difficult and rewarding. I love working here.
Caring Staff, growth opportunities, flexibility, great HR department
If I could rate this company 0 stars I would, but that's not an option so I guess 1 star is fine, but Adelbrook doesn't even deserve 1 star honestly. Don't work here unless this is your last option or you'll regret it. If you work at the CRS it's around $13 and night shift around $14 and some change. If you work at the school it's around $14 and $16 and some change depending on the type of kids you work with. If you work at residential depending on education and shift it's between $16 and $18 and some change. The school you work the hardest and don't get paid that great which sucks. The CRS you get paid the least for doing the same job at residential if not more cause you pass medication and prepare meals you don't do that at residential. So you might as well work at residential if youre doing the same at the CRS. There are no raises or bonuses you have the same pay for years.
Management sucks they don't care about their employees or the clients they just care about the money that's coming in. So don't even bother complaining cause nothing will happen. Just expect to be treated like trash by higher ups your opinion doesn't matter. Expect to get mandated so be prepared to stay other shift. And sometimes you may not get breaks
The free foods sucks and is garbage no one should be feeding their kids. Processed chicken like products nothing is fresh and it's all donated and they repeat a 2 week cycle of the same foods over and over again and breakfast is a week cycle of the same foods.
Management is very cliquey. If you're not in that circle then one minor mess up is made massive. People get fired there left and right. Supervisors are hypocrites. They watch as staff get their butts whooped severely and expect kids to stop by talking them out of it while attacking you. An elderly staff was getting beat by a teen and 3 supervisors watched it and one staff decided to stop it by pulling him off of her... he got suspended. Other similar instances happened and people were terminated. Best advice is to not involve yourself if it isn't truly necessary.
There are many things that I can say about working for Adelbrook. However, since I’ve starting working here can say that my overall experience has not be very pleasant. All too often (every day) management don’t know who’s coming in for the day. For example, they have per diem staff that pretty much come in when they want so the supervisors never know who is coming in IF they are coming in at all. If a per diem staff comes in management are surprised. There have been times that a student that requires 2 staff only gets 1 staff which means staffing is not on ratio. Staff don’t get breaks, it is very difficult to even get a bathroom break. The fight to find a staff to watch your student just so you can use the bathroom is unbelievable. I personally feel that upper management doesn’t care and they don’t care what kind of (harmful) position they put their employees in. My suggestion is DON’T WORK AT ADELBROOK!!
Nurse (Current Employee) – Connecticut – November 17, 2017
You'll be under the impression it's a good company and the employees are there for the clients they serve. Only to notice and realize everything you were told was a lie. Staff there are nasty especially nurse(s), they create an "us" vs. "them" environment. If you became friendly with people they don't like, they'll constantly report to the mangers and supervisors of things you did wrong even if you fix the issue yourself. You can NEVER do anything right and they'll always look for someone to blame for the problems that's been there before you joined the company. Rules apply to certain people, cliques are obvious, and you don't have a sense of trust or stability even when you try to engage with people there. You're expected to do the work of 5 as one person. Find somewhere else to learn and do things the correct way.
This isn't a good place to work for several reasons. First off, the upper management and HR is very disengaged from their employee base. They aren't very friendly or professional and don't contribute to an open and welcoming work environment. HR in particular doesn't seem very approachable if you are having workplace issues. Instead, they just kind of 'yes' you but then don't really do anything to help resolve the situation. Secondly, the organization isn't very honest or ethical from what I can see. For example, certain things which were explained to me during my initial interview and orientation are definitely not happening. At first, I was reassured that I could flex my time to meet the total number of hours required. This lasted only a couple weeks before they started giving me a hard time. Also, my pay rate did not include the differential which I'd been promised. Third off, communication is very poor. The left hand rarely knows what the right hand is doing, and interdepartmental communication is pretty much non-existent. Unless you make an effort to really dig and probe for the information you need to do your job, it isn't readily available to employees. The worst part of this organization is the high turnover and lack of general professionalism. Several of the employees here are quite unprofessional and don't always remain therapeutic in their interactions with the children. That creates unnecessary chaos and crisis situations which could often be avoided with more empathy and adherence to therapeutic guidelines.
Learning more about pervasive developmental disabilities
Unprofessional work atmosphere, lack of therapeutic client to staff interactions, dishonest and unethical behavior
LPN (Current Employee) – Cromwell, CT – October 5, 2017
Great RN Leads and Supervisors. Coworkers work together with each other and staff to ensure the best possible care for the residents and students. Work place is fast-paced but not unreasonable. Good benefits.
LPN (Former Employee) – Cromwell, CT – September 15, 2017
Upper management is horrible. Both RNs are rude and bring you down instead of up. Medical is always talking bad about the staff which is ridiculous because the staff does so much! Don't even apply to this place it is not worth it at all!
Program Support Counselor (Current Employee) – Cromwell, CT – January 14, 2017
Working at Adelbrook provided me with the foundation I needed to pursue my career path of being a social worker. I was also provided with the ability to advance to a supervisory level and experience different positions within the agency .
Nurse (Former Employee) – Cromwell, CT – December 15, 2016
Worked here as a nurse and management is terrible. They hire you for specific shifts and then change your hours without asking you. You're expected to do the work of 3 people and to do it right. No one seems to know what they are doing
Co-Supervisor (Current Employee) – Cromwell, CT – November 12, 2016
Typical day, is putting out emotional fires and behavior of the female clients. Engaging them in ADL and role modeling how to interact in the community. Learned to wear many hats, respond in a positive manner and to minimize punitive reaction for behaviors
New to job, so more training is needed for my employees
Call out, being mandated
To sit with clients and laugh at one another, getting to let the clients that everything doesn't have to be a ''Fight or Flight' situation