Assistant Manager (Former Employee) – Davenport, IA – November 14, 2018
A typical day at work was making collection calls and Greeting customers. Learning to deal with customers and ways to help them deal with their debt a little better. The hardest part of my day was not being able to help someone in need.
Manager (Former Employee) – Richmond, IN – November 14, 2018
I loved my manager. He was a lot of fun to work with. You do have to work every Saturday and Friday until 7. I hated being responsible for people that refused to pay back their loan. The collections part of the job is awful. Upper management is all over you to collect that money when people have closed bank accounts and no good phone numbers. The bad debt is your responsibility.
Assistant Manager (Current Employee) – Pontiac, MI – November 8, 2018
The relationship and teamwork my coworkers and I have developed makes the job move fluently and efficiently. We have come together well enough to the point where we basically know what the other person is thinking. It helps us pick up the slack easier.
Customer Service Representative (Former Employee) – Lawton, Oklahoma – November 2, 2018
If you have a chance to work for this company i would honestly highly recommend it. out of every company I have ever worked for they really are the only ones to adhere to their company creed. if you have the chance to have the chance to be a part of this company its worth the cost to make it happen.
Customer Service Representative (Current Employee) – Alhambra, CA – October 21, 2018
Working with advance America teaches you a lot about patience, respect and discipline. All customers are treated fairly and given a warm welcome, making it a habit outside of work as well. Some customers end up feeling more like family or a friend at the end of the day .
Advancements within the company, getting to know your customers
Must work Saturday go out in the heat or cold marketing
CENTER SALES MANGER (Current Employee) – Gadsden, AL – October 19, 2018
The stress of this job is overwhelming and the constant threats of losing your job if you don't make your numbers is ridiculous. I loved my customers and did my job very well with no recognition from any upper management. The stress is not worth it.
Customer Service Representative (Former Employee) – Woonsocket, RI – October 15, 2018
They have a variety of services, which means there is a lot of information and services to learn. The work is repetative and that leaves a lot of room for mistakes but perfecting this role made me a better worker.
Customer Service Representative (Former Employee) – Orlando, Fl – October 11, 2018
There are plenty of opportunities to advance in Advance America. You can start off as a CSR and work all the way up to a Division leader/Manager! Its a very multi cultural enviorment and very great work enviorment. I loved working forcthis company and i would definitely work for them again.
Store Manager (Former Employee) – Jacksonville Fl and Indianapolis In – October 6, 2018
Typically day at work was task oriented Hardest part of the job marketing Best part of the job was helping people Workplace was casual if you buy the shirt for the company otherwise dress shirt and slacks. Overall experience was good and knowledgeable
Center Director (Former Employee) – Columbiana, AL – October 4, 2018
Typical Day* Collections, Marketing, Following a schedule closely. Learned the ins and outs of PDL and short term lending. Upper and Middle Management are A COMPLETE JOKE, Severely showing favoritism and when you reach out for any sort of help and guidance, you are beaten down because you asked for help. And any short coming WILL ALWAYS BE YOUR FAULT, no exceptions. Hardest part of the job was keeping bad debt at bay, most customers know the collection efforts better than the employees, and beat it. The most enjoyable part of the job is paid holidays and Sundays off.