Advance Financial
50Low
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Advance Financial Careers and Employment

Work happiness
Scores based on about 191 responses to Indeed's survey on work happiness
50
Low
Work Happiness Score
Low
Do people feel happy at work most of the time?
61
Compensation
Average
Do people feel that they are paid fairly for their work?
59
Achievement
Below average
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    Tina Hodges
  • Company size
    1001 to 5,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Financial Services
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Salaries

Salary estimated from 883 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$15.18 per hour
Store Manager
$59,008 per year
Overnight Customer Service Representative
$15.00 per hour

Customer Service

Customer Service Representative
$15.18 per hour
Overnight Customer Service Representative
$15.00 per hour
Customer Care Specialist
$15.00 per hour

Retail

Store Manager
$59,008 per year
Retail Sales Associate
$14.34 per hour
Teller Coordinator
$14.71 per hour

Sales

Retention Specialist
$36,497 per year
Collection Agent
$13.77 per hour
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Benefits

Employees at Advance Financial have reported receiving these benefits. They will vary by role and location.

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Health insurance
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Paid time off
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Volunteer time off
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Retirement plan
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401k matching
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Loan repayment program
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Parental leave
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On-site gym
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Vision insurance
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Dental insurance
Learn more about benefits

Rating overview

Rating is calculated based on 737 reviews and is evolving.

3.7420164.0920174.2620183.9620192.602020

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Work & Life Balance

Reviews

ONCSR1 in Knoxville, TN
on September 29, 2020
Former oncsr
I liked my schedule. Pay was fair. The benefits there were some good and some not even mediocre at least for my situation. I was one of the last ONCSR's standing I feel for those who ended up with no notice that they were going to be laid off. Even though I was told after the first round of layoffs that I and the other overnighter at the store would be ok and hold onto our jobs it wasn't long after that we were laid-off too...just after my shift I was told outside at the parking lot as I was headed to my car to not come back bc rest of overnighters were being let go. I think the company people did alright with trying to get us info and cashing out some benefits so I am thankful for that...I would like to get the job back as an overnighter there. It wasn't perfect but it wasn't horrible either.
Auditor / Sales Representative in Lebanon, TN
on November 21, 2020
Engaging and strong, caring work culture
Love the benefits. The pressure is high to sell loans but the work atmosphere is nonetheless fun and engaging. Great management and culture. Before covid, it was easy to pick up overtime hours at other stores.
Customer Service Representative in Bristol, TN
on November 8, 2020
Company does not value customers
While the company does provide a service to people who may not be able to get money through a regular financial institution, the interest rates are outrageous. The image the owners of the company project is totally false. The are only interested in making money off of poor people
Customer Service Representative in Chattanooga, TN
on October 9, 2020
Retail store experience
If you like pushing high interest loans to low income families, this is a job for you. There if you sleep with or marry the regional manager, you too can be promoted. No one makes more than 18 dollars an hour. Hq is so much different. There aren't any lunch breaks and you must stand at all times. If you like to work overtime this is the spot for you. Good luck.
Overnight Auditor in Millington, TN
on October 7, 2020
If you are not friends with the managers or owners of the company, your chances of advancement are slim.
Work-life balanceWork-life balance at Advance Financial is low.Pay & benefitsMy pay and benefits at Advance Financial are high.Job security and advancementIn terms of job security at Advance Financial, I think that there is none. Managers use retaliation tactics to push employees that they do not like out the door.ManagementIn general, managers at Advance Financial are not held to the same standard.CultureCollaboration with my colleagues at Advance Financial is difficult.OverallMy experience working at Advance Financial was overall terrible.
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Questions and answers

People have asked 100 questions about working at Advance Financial. See the answers, explore popular topics and discover unique insights from Advance Financial employees.

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Interview insights

Insights from 48 Indeed users who have interviewed with Advance Financial within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Basic interview questions.

Shared on December 12, 2019

Where I previously worked at and what I could bring to the company

Shared on August 29, 2019

Basic Interview questions nothing too stressful the interview was actualy awesome I must say

Shared on April 4, 2019
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  1. Advance Financial