Claims Representative (Former Employee) – Florence AL – March 14, 2013
This place is definitely not the place that one can retire from.Their tactic of keeping an employee is "weeding" out all the temps until they feel like they've found the right one from what another employee says. Management is never there, there is no real HR dept, and very unprofessional. A typical day would be answering phones from insureds regarding the status of their claim going over the same script given to you by management. They don't care about their employees well-being or the well-being of their insureds. As long as they can make a quick dollar that's all that matters! I occasionally heard management on the phone cursing out a couple insureds!!! There was no formal training for the job maybe a day and that was it. There are always changes here, according to how the "CEO" is feeling that day then that is what we would go by.
sitting down all day
no breaks, no benefits, unproffessional, "mom and pop business", poor salary