MAINTENANCE TECHNICIAN 2 (Former Employee) – Hastings, NE – September 14, 2018
If they would just do what they say they are going to do it would be a great company to work for. But Management are pencil pushers that don't really know what they are doing. Butt kissers are rewarded while the guys that are actually working and fixing things are being ignored. They want open communication but only if it is praising something. Promise training but don't deliver
Service Desk Manager (Former Employee) – Schaumburg, IL – August 11, 2018
The company is a factory maintenance/industrial parts repair supplier, they should stay with that. They really do not understand the meaning of "world-class" service desk delivery. You cant be partially in the IT Services industry, it takes a major commitment to be the best and ATS is split in to many directions. It's not that they don't try, but poor management and lack of focus and direction has led them to underperform and miss SLA's on large contracts. That is recipe for disaster.
Decent pay and benefits. Nice facility/office in schaumburg.
Disengaged management and lack of overall leadership.
Large disconnect between corporate office and on-site
Emissions Repair Specialist & Team Leader (Former Employee) – Peoria, IL – July 31, 2018
Over all they aren't bad to work for. the people are great the pay is fair. There really isn't a lot of opportunity for career growth particularly if you're working on site. As a contract/agency company your career is heavily influenced by your customer. While ATS does annual reviews and discuss career path the company you're working for will ultimately decide your pay, raises and promotions. This makes it very hard to break out into new roles or advance in current roles.
Industrial Maintenance Technician (Eaton) (Former Employee) – Peoria, IL – June 26, 2018
I was requested to do jobs of higher level technicians with out the pay. Always asked to work overtime at the end of shift. Never advanced notice. The management would set impossible and unrealistic goals and make guarantees to the customers that we couldn't fulfill.
Helpdesk Technician (Former Employee) – Schaumburg, IL – May 18, 2018
Worked as a help desk tech. Days at ATS were very routine and not too hard on most days. Training helped understand a lot of the material required to know, in a matter of days. However much of what you learn is done thru working on the job. The hard part is really just dealing with the users on the other end of the phone.
Worked as a contractor and depending on the work load of the company ATS works for, you may not work for a few days, weeks even. Breaks can be shortened depending on the workday.
You do not learn much on the job, and position advancement seems futile, but the coworkers are nice and most are friendly.
coworkers, easy to learn on the job
shortened breaks, high call volumes, mediocre health benefits
Maintenance Technician II / CNC Technician (Current Employee) – Water Valley, MS 38965 – March 7, 2018
high pace and stressful, no outside life because you work so many hours and days, long hours which can vary depending on who you are, management only cares about how they look and do not take care of the employee
Maintenance Technician 1 (Current Employee) – Augusta, GA – February 22, 2018
Loved my job, my hours, and my benefits but the management is what killed it for me. They care more about the way they look then helping out employs. There always trying catch someone doing something wrong then to appreciate what employs did right. They will low ball the heck out of compensation and make excuses about it all day.
Integrated Supply Chain Analyst (Current Employee) – Peoria, IL – January 26, 2018
Working in ATS requires self-discipline and open minded. I learn a lot of stuff on my own pace using company's learning website. the workplace culture is conservative but you can still speak out if you want. the career path is clear depending on what department you are in.
flexible hours, good manager
no annual bonus, salary hasn't increased for 3 yrs
SENIOR MAINTENANCE TECHNICIAN (Current Employee) – East Peoria, IL – November 13, 2017
I would not say the company does not care about you. I would say they do care more about their customer. For the most part I'm taken care of. If I need a day off out of nowhere, no problem. We're all people there. It just seems contracts and benefits seems to favor the company (and customer) more and more every year. I still work here. I still plan to work here until I find something better, and there are plenty of jobs I could apply for.
Cut throat place to work. You better be buddy buddy with management and safety.
Senior Maintenance Technician (Former Employee) – Peoria, IL – November 1, 2017
If you don't become good friends with your manager your not going to make it very far. They don't give the employees raises that deserve it but, the employees that are brown nosers or cry wolf constantly. Safety is so non-forgiving that employees are scared to report a paper cut because, they don't want to get fired over it. If you do go to work for ATS watch your back and make sure you suck up to your boss also, don't expect the truth out of any management personal because they are taught at corporate how to lie to their employees.
MAINTENANCE PLANNER (Former Employee) – Warm Springs, GA – October 13, 2017
Ats it's a great company to work for. Great benefits and opportunity for advancement. Sharpen skills if wanted at your on pace. Teams are selected to fit customers needs. Skilled team members are always at reach 24hrs if help is needed.