Aetna, a CVS Health Company
Happiness rating is 59 out of 100
3.6 out of 5 stars.
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Aetna, a CVS Health Company Careers and Employment

Work happiness

Scores based on about 2,328 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they often learn something at work?

About the company

  • CEO
    Karen Lynch
    approve of Karen Lynch's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
  • Headquarters
    151 Farmington Avenue, Ha...
  • Link
    Aetna, a CVS Health Company website

Aetna, a CVS Health Company's, mission is to build a healthier world by helping people realize their ambitions and achieve their goals, one person and one community at a time. We are a leading diversified health care benefits company that is helping to transform health care by providing and advancing the information, tools and resources people need to achieve their best possible health.

Our team of nearly 50,000 employees serves an estimated 37 million people and is committed to giving them a better health care experience while providing access to affordable, high-quality health care. Our digital tools and online resources help guide members on their health care journey. And our people are empowered, innovative and supported at every step of their own career journey. Our strength as a company enables us to deliver greater value and well-being opportunities to consumers, and bigger challenges, rewards and career opportunities for our employees. Join us and help turn health ambitions into achievements - big and small.

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McLean, IL

1 job


Salary estimated from 6.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 6.1K reviews and is evolving.



Case Manager/Utilization Review Nurse in Chantilly, VA
on February 14, 2021

Although I enjoyed my work I felt like more hands on training at the beginning would have been helpful, all training was virtual. Office environment was pleasant and relaxing.

Claims Processor in Remote
on December 4, 2022

Mandatory overtime constantly.. you have to meet 7 hour claim per hour quota. policies always changing daily -management does not respond to problems.

Service Coordinator in Dallas, TX
on December 2, 2022

Not enough pay okay company but they need to do better with pay. Management is good which makes the job better then if not. They have PTO and that is

Contract Negotiator in Kenner, LA
on December 2, 2022

Awesome pay, excellent support, and lots of flexibility. This is the best employer I've had by far! The pay is competitive, and the benefits are terrific.

Staff Nurse in North East
on November 28, 2022

I'm disappointed in the company as a whole. As an employee, the systems are always clocking, the quality of 'tools' for employees to use are cut rate and affect the quality of our work. Because of wide spread system failures we do not meet metrics. Metrics, that's another story. If I could change just one thing to make the day better it would the quality of our computer/phone system. Once that's resolved (unlikely, it's not a priority) then we'll talk about the other things that need fixing.

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Questions and answers

People have asked 362 questions about working at Aetna, a CVS Health Company. See the answers, explore popular topics and discover unique insights from Aetna, a CVS Health Company employees.

See questions about:

  • Health benefits
  • Hiring Process
  • Salaries
  • Work from Home
  • Benefits
  • Interviews
  • Working Hours
  • Drug Test
  • Background Check
  • Job Opportunities
  • Office Locations
  • Training
  • Dress Code
  • Promotion
  • Working Culture

Interview insights

Insights from 1.9K Indeed users who have interviewed with Aetna, a CVS Health Company within the last 5 years.

Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

Normal professional questions

Shared on July 17, 2022

The whole experience that I had was really good. I applied for the customer service representative remote job but instead of helping customers I would deal directly with the doctors and physicians. I applied online and did a virtual interview. The interview took about an hour and it was a lot of scenario questions like what would you do if this happen. Also a lot of tell me about a time you dealt with a difficult customer or tell me when you had to show leadership. Things like that. Waiting to hear back from them but the people I interviewed with were kind and easy to feel comfortable around.

Shared on February 15, 2022

Situational questions. What would you do in certain situations and/or how would you respond types of questions.

Shared on July 19, 2021

Recent news

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November 18, 2022

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