Came to work and went over what was most cases were most importantly pending.
Went over what changes were coming for the insurance(s) I was assigned to.
Most all hello's from management were done by Skype text. Went over our schedules for meetings on new guidelines for high dollar medications.
Workplace culture was all work; there wasn't a gym, or area where we could "let loose" When you come through those doors at the beginning of the day, you are there to work.
You have a quota to do so there isn't time for games.
The hardest part of the job is just that the quota, it is a pressure thing. There are some people in the "team" who will pick all the easy claims just for the numbers and then leave all the hard ones for others. Also, some of the restrictions are so set that no matter what a patient can not get the medication they need.
The most enjoyable is patient care. To know that I am making a difference in patient care and helping patients.
Potential work at home opportunities, relaxed dress code