Senior Business Consultant/Manager, Clinical Serv (Current Employee) – Remote – November 16, 2018
I love working for Aetna. My division was taken over in an acquisition which is the only reason I had to leave. Aetna has great training and development programs for management and leadership. They have lots of opportunities for growth.
Customer Service Representative (Former Employee) – Houston, TX – November 16, 2018
As contract work there is little chance you have option to move to full time permanent worker. The supervisor's are not engaged in working with teams, there is a need for more options for movement into another position. There is no real professional support to help you learn your job.
Free lunches given for working overtime
Need Real Hot Lunch instead for Eating from Trucks.
Business Consultant (Current Employee) – Phoenix, AZ – November 14, 2018
They promote from within, so management style doesn't change. They do promote health and wellness, and offer a wide range of health incentives. The floor plans are frustrating. Seating is cubicle-style, but there are no walls, just windows, and the open floor plan offers no privacy. You cannot call clients without being heard by everyone passing by or sitting around you, which is also frustrating for the clients. The telecommute options are slim as well.
Pharmacy tech in call center (Current Employee) – Roswell, GA – November 13, 2018
they are an awesome team to work for it takes a lot of getting use to but once you pay attention in training it is a great job! Atypical work day i would say is awsome smooth day because management take care of their employees
Manager, Quality Assurance (Former Employee) – Fort Washington, PA – November 13, 2018
Aetna work environment was very supportive work environment to all there employees. I worked for Aetna for three years and the management was very helpful in times of need for the employees. I started out as a consultant and Aetna promoted me to a manager within three months.
Supervisor, Service Operations (Former Employee) – Sunrise, FL – November 12, 2018
Aetna is a great company or at least they have the intentions to be. Their problem is promoting people who do not have management skills. Yes someone who has put in years into a company deserves something but management is a big job and not everyone deserves that. When you have managers that do not understand the skills it takes to lead you create a mess. Their training isn't too well in some positions I have been in with them. I moved to different departments to see if I could get that real life values they say they hold and all were a no go. I made it a goal to get into Aetna at one point in my life due to their values but it was a dream.
Senior Service Advocate (Current Employee) – New Albany, OH – November 12, 2018
Management tends to show a lot of favortism, does not work well with work/life balance, as a company they tend to screw memfbers on receiving benefits. Phone calls reviewed must score at least a 97.6% which is impossible on their scale no ever receives a bonus.
no pay increase, told of bonus but no one ever qualifies
Customer Service Representative/ Team Lead (Former Employee) – Blue Bell, PA – November 11, 2018
Got caught in a snow storm. lived in West Philadelphia. Industrial area dismissed all employees at 3pm it took me until 7pm just to get out of the parking lot. didn't get home on Route 76 until 11pm. Needless to say good thing I had just filled up my gas tank. Horrific experience.
Director IT (Current Employee) – Hartford, CT – November 11, 2018
the job was fun and challenging a few years ago. In the last few years we seem only to be concerned about the bottom line and not about our members and employees. I know that we raised the base pay to $16.00 per hour and that was great for those employees! In the skilled positions we have lost employees to other companies that are paying them better and we are not filling many of those roles causing more work to be done by less people.
profitable company, decent benefits package
work-life-ballance, Skilles postions underpaid, no promotions from within
Customer Service Representative (Former Employee) – High Point, NC – November 10, 2018
We had a lot of fun. We worked hard and played hard. The supervisors were great. Sometimes I want to go back. It gives me great pleasure to help our customers. I learned about the insurance benefit industry. The work hours were Mon-Fri. We played Bingo got prizes, Christmas was great. Co-workers was great I met a lot of friends.
Director, Systems Engineering - Head of Data Base (Former Employee) – Hartford, CT – November 9, 2018
Good company to work for. Led large organization and was given flexibility to run department without much interference. Received satisfaction from seeing employees succeed and I was able to help them succeed when they ran into roadblocks.