Happiness rating is 51 out of 100
3.2 out of 5 stars.
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Afni Careers and Employment

Work happiness

Scores based on about 437 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they often learn something at work?

About the company

  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
Learn more


You’re seeing all 128 jobs at Afni because we can’t find any available jobs at Afni close to Ashburn, VA at the moment.

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Customer Service

52 jobs


Salary estimated from 997 employees, users, and past and present job advertisements on Indeed.


Employees at Afni have reported receiving these benefits. They will vary by role and location.
Paid time off
Health insurance
Vision insurance
Dental insurance
Tuition reimbursement
Referral program
Retirement plan
Performance bonuses
Bonus pay
Monthly bonus

Rating overview

Rating is calculated based on 1.8K reviews and is evolving.


Customer Service Representative in Remote
on October 13, 2021
I loved working here. It was a nice work from home job and l enjoyed the people. The training went by very fast but if you are a fast learner it’s easy to catch on.
Sr. CSR in Tucson, AZ
on October 15, 2021
Shifts are short staffed and the metrics used for customer service are more geared towards corporate satisfaction instead of positive customer impact. While empathy is the cornerstone of any business endeavor, it is hard to convey when there is none shown to the people providing this service.
Insurance Specialist in Georgia
on October 14, 2021
Working here has been a new experience. The training is fast but they are there to help you and do want to see you grow. It is work from home but they have many different departments. Easy to catch on
Customer Sales Representative in Tucson, AZ
on October 8, 2021
I love that I don't need to leave home and only chat not speak with customers. Coaching session one on one every week to help u improve. Some days r slow. Some r crazy
Sales/Customer Service Consultant in Tucson, AZ
on October 7, 2021
I worked at Afni for 6 years. There was ample opportunity to learn , lots of sales coaching from knowledgeable employees. Flexibility to work from home. Sales incentives that include Amazon gift cards, paid time off, and company freebies with Afni signage.

What would you say about your employer?

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Questions and answers

People have asked 188 questions about working at Afni. See the answers, explore popular topics and discover unique insights from Afni employees.

See questions about:

  • Hiring Process
  • Drug Test
  • Interviews
  • Salaries
  • Working Hours
  • Training
  • Work from Home
  • Background Check
  • Benefits
  • Job Opportunities
  • Part Time Jobs
  • Shifts
  • Working Environment
  • Attire
  • Dress Code

Interview insights

Insights from 236 Indeed users who have interviewed with Afni within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Basically questions on what I'm bringing to the table.

Shared on July 27, 2020

Tell me about yourself? When was a time you had to multitask? When was a time you had to overcome a challenge? What are your past work experiences?

Shared on June 5, 2020

Questions that would lead you to think it's a great place to work

Shared on October 17, 2019

Afni locations

What's being discussed at Afni?

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  • Professional development
    Explore skills and training, pay raises and promotions and management and culture.
  • Mission and values
    Explore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balance
    Explore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from home
    Explore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 response
    Explore leadership during COVID-19, working conditions and WFH support.
  • article
    What’s it like working at Afni?
    Published on May 24, 2021

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