Happiness rating is 48 out of 100
3.1 out of 5 stars.
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Afni Careers and Employment

Work happiness

Scores based on about 803 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
  • Headquarters
    Bloomington, IL
  • Link
    Afni website
Learn more

Recent news

Read about Afni on various news sites
December 30, 2022

The Winners of 2023 Will Be Those Who Can Take Quick Decision, Keep Light on Assets, and Bank on Cyber Safety and Technological Advances

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You’re seeing all 60 jobs at Afni because we can’t find any available jobs at Afni close to Ashburn, VA at the moment.

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Tucson, AZ

28 jobs


Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.


Employees at Afni have reported receiving these benefits. They will vary by role and location.

Paid time off
Health insurance
Vision insurance
Dental insurance
Tuition reimbursement
Referral program
Retirement plan
Performance bonuses
Bonus pay
Monthly bonus

Rating overview

Rating is calculated based on 2K reviews and is evolving.



Sr. Customer Service Rep in Tucson, AZ
on January 4, 2023
Pay is good but getting a supervisor to assist with crediting a customer account or for escalation is a nightmare. Customer mostly complain about services and normally are right to feel frustrated because of the company's many mistakes
Customer Service Representative in Remote
on January 29, 2023
Great company to work for if looking for full time with from home . The pay is glis also good for working from home . East hiring proceeds as well I did the application then an assessment a phone interview one more assessment and got the job that following Monday !
Insurance Service Specialist in Bowling Green, KY
on January 24, 2023
Things were hardly ever as they said they would be. They were constantly changing things such as my schedule, and communication was very poor. We were supposed to have weekly coachings, but most of the time, it was more like a monthly coaching, if that. The pay was alright for a work from home job, but the benefits were not great and there was not much room for advancement. Steer clear unless you are desperate for a job.
Customer Service Representative in Tucson, AZ
on January 21, 2023
The people were great but the work was very stressful. High call volume with very little time for breaks and sometimes getting yelled at over the phone.
Mentor in Opelika, AL
on January 15, 2023
What is the best part of working at the company?When you're able to work remotely. What is the most stressful part about working at the company?When you have to work in a hostile environment when you work on-site. What is the work environment and culture like at the company?Hostile, high-school clickish, and not well organized at all. What is a typical day like for you at the company?Very stressful and not worth the pay you get

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Questions and answers

People have asked 220 questions about working at Afni. See the answers, explore popular topics and discover unique insights from Afni employees.

See questions about:

  • Hiring Process
  • Drug Test
  • Interviews
  • Working Hours
  • Salaries
  • Work from Home
  • Training
  • Benefits
  • Background Check
  • Job Opportunities
  • Part Time Jobs
  • Shifts
  • Working Environment
  • Attire
  • Dress Code

Interview insights

Insights from 399 Indeed users who have interviewed with Afni within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Customer service skills

Shared on January 21, 2023

They asks questions about how you would act in certain situations and about your related experience in the position you’re applying for.

Shared on January 19, 2023

Afni has a horrible work environment

Shared on December 11, 2022

Common questions about Afni

Afni locations

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