Customer service representative (Current Employee) – Bloomington, IL – February 3, 2014
Working with customer from the east and west cost. I learned alot about working with different types of people. Management was good. The hardest part was overcoming rejection when the customer's mind is made up When a customer appreciates the hard worked I've done.
Customer Service Representative (Former Employee) – Bowling Green, KY – June 16, 2018
answering phone calls over billing issues, phone tech issues, contract and warranty issues, using computer and headset, pace varies depending on call volume, competitive environment rewarding those who succeed, attendance mandatory.
Corporate Instruction, Trainer (Current Employee) – Opelika, AL – June 15, 2018
AFNI is a good company to work for, however, there isn't any allowances for time with family. There is tremendous opportunity to advance. The work is fulfilling. The time away from my family isn't worth it.