Work wellbeing score is 68 out of 100
3.3 out of 5 stars.
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Agemark Senior Living Employee Reviews

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3.3Work-Life Balance
3.3Pay & Benefits
3.3Job Security & Advancement
3.1Management
3.3Culture

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Great place to work with great benefits

Featured review

Agemark Senior Living selected this as a representative review
As a past employee this was a wonderful place to work. They offer a-lot of benefits including an awesome tuition reimbursement program. Wish i still worked for them!

Pros

Benefits and work life balance
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Official response from Agemark Senior Living

June 21, 2023
Thank you so much for taking the time to leave us this amazing review!

My experience with this company gives me consistent knowledge with my career in healthcare.

What is the best part of working at the company?The best part is the residents.What is the most stressful part about working at the company?Nothing is stressful about the job.What is the work environment and culture like at the company?Family oriented culture environment.What is a typical day like for you at the company?A typical day is smooth at work. Easy going.
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Official response from Agemark Senior Living

October 30, 2023
Thank you so much for your positive review! We appreciate you and we hope to have you as part of our company for a long time.

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Horrible

Horrible management good luck if you are a new caregiver it’s a dog eat dog. Your coworkers will probably not stay around. You don’t get paid enough overall do not recommend.
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Official response from Agemark Senior Living

October 30, 2023
We currently do not have any communities located in New Jersey. For a better understanding, please contact us at hr@agemark.com

Pray you don't end up in facility run by this company

Management in most companies are lazy entitled and incompetent. They usually lack any attribute quality or skill required by true successful leadership. But that being said Agemark is at the top of that list. Low pay for the work and effort required to give the residents the quality of care they deserve. The neverending cycle employee's being hired put through a meat grinder and seeking new employment is quick. 75% turnover rate and the real victims are the elderly. Get ur loved ones out and placed somewhere else they are likely not getting care they deserve. There are a few people who god bless them stick around and give everything they have physically mentally while battling the pointless procedures and policies and clueless management ( you know who you are! !! ) Stay away from this at all cost

Pros

You will realize this is awful career path

Cons

Con artists/ disguised as healthcare managers
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Official response from Agemark Senior Living

October 30, 2023
Dear Reviewer,We appreciate your candid feedback and are deeply concerned about the issues you've raised. We want to assure you that we take your comments seriously, and we are committed to addressing the challenges you've mentioned.It's disheartening to hear about your experience, and we understand that the quality of care for our residents is of paramount importance. Employee satisfaction and their ability to provide excellent care are key priorities for us.Your concerns about management, pay, and high turnover are noted. We are continually working to improve leadership and support for our staff. We aim to create a work environment that not only attracts dedicated individuals but also retains them by providing competitive compensation and opportunities for growth.Your words about the impact on the elderly are taken to heart. We genuinely care about the well-being of our residents, and we're committed to ensuring they receive the care and attention they deserve.We value those team members who are dedicated and go above and beyond in their roles. Their commitment to our residents and the challenges they face are acknowledged and appreciated.Your input helps us identify areas for improvement, and we encourage you to share specific suggestions for how we can enhance our operations. We are working diligently to address the concerns you've raised and make meaningful changes.Thank you for taking the time to provide this feedback. We are committed to continuously improving our commitment to senior living and the work environment for our team members.Sincerely,Human - 

A nightmare

What is the best part of working at the company?The residents are the best part of being a caregiver thereWhat is the most stressful part about working at the company?No one is ever on the same page. Short staffed all the time and the leadership team does not step up when we short staffedWhat is the work environment and culture like at the company?No team work. The employees are rude and never smile,What is a typical day like for you at the company?Typical day is working extra hard because they scheduled only 2 caregiver when they need at least 3.
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Official response from Agemark Senior Living

October 30, 2023
Thank you for sharing your thoughts about your experience at Agemark Senior Living in Omaha. We appreciate your feedback, and I'm sorry to hear about the challenges you've faced.It's great to hear that you find the residents to be the best part of your role. Caring for our residents is at the heart of what we do, and their well-being is a top priority.Your concerns about teamwork and staffing are important. We acknowledge the importance of effective communication and teamwork among our staff. We are actively working to address the challenges of short-staffing to ensure our residents receive the care they deserve. Your input helps us understand where improvements are needed.We are committed to fostering a positive and supportive work environment, and it's disheartening to hear that you feel teamwork is lacking, and the atmosphere isn't as welcoming as it should be. We take these concerns seriously and will address them with our leadership team.Your description of a typical day with understaffing is concerning. We aim to ensure proper staffing levels to maintain the quality of care provided to our residents. Your feedback will be shared with our scheduling and staffing teams to address these issues.We value your input and are actively working to enhance the work environment for our caregivers. Your specific suggestions for improvements are welcome and can contribute to positive changes.Thank you for your dedication and for sharing your feedback. We are committed to making Agemark Senior Living a better place for our residents and our valued team members.Best regards, - 

Agemark Senior Living insights

Based on 51 survey responses
What people like
  • Energizing work tasks
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Overall satisfaction

A great place to work with an awesome, fun, caring, and hardworking staff.

I'm the housekeeper and I've been here for a year, everyday Monday through Friday I clean residents rooms and common areas. The workers and management are a big help and take care of the residents.For me the hardest part of my job is since I'm the only housekeeper is keeping every residents room clean everyday.I enjoy working with the staff and spending time with the residents.
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Official response from Agemark Senior Living

September 27, 2023
Thank you for your feedback. We love having you as part of our team!

A Fulfilling Job in Healthcare

If you love working with people in memory care, this is the job for you. In this job, you assist residents in activities of daily living, which including toileting, eating, bathing, ect. This line of work is very fulfilling and is a great entry point for a career in healthcare.
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Official response from Agemark Senior Living

September 27, 2023
We appreciate your positive review. Thank you for being a caregiver that loves being one!

Poorly Managed

I've learned these people make bad decisions often, then the staff takes the brunt of the aftermath. Oh, they have the lingo down, but they are high on themselves and they encourage group think. Everyone in management is similar. They ask for the moon but don't give you what you need to get it done. Short staffed, ineffective managers who don't know how to lead, poor benefits, just don't. You will be sorry if you do.

Pros

Free food and its good. Positive message about why they exist. I think they believe what they say.

Cons

Benefits are costly, if you ask questions they tell you to figure it out. Fake people. Horrific turnover, they don't really know what they are doing and don't support their communities
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Official response from Agemark Senior Living

October 30, 2023
Dear Reviewer,Thank you for sharing your feedback about your experience with Agemark Senior Living. We appreciate your candid comments, and I'm sorry to hear about the challenges you've faced.It's disheartening to hear that you feel decisions are made poorly and that staff often bear the consequences. We aim to make informed and thoughtful decisions that benefit our residents and employees. Your feedback highlights areas where we need to improve our decision-making processes.We understand your concerns about groupthink and the need for diverse perspectives in management. We are actively working to encourage a culture of open dialogue and inclusivity among our team members. Your insights are crucial in helping us identify where we can enhance our approach.Your mention of being short-staffed and ineffective management is a concern. We are committed to providing the necessary resources and support for our employees and residents. Your feedback will be taken into consideration as we address these issues.Regarding benefits and communication, we understand that clarity and transparency are essential. We are actively working to improve communication channels and provide clear answers to employee inquiries. Your specific concerns will be addressed by our HR and management teams.We appreciate your positive note about the free food and the company's mission. We genuinely believe in our mission to provide quality senior living. Your feedback helps us see areas where we are succeeding and where we need to improve.We value your input and are dedicated to making Agemark Senior - 

A fun and fulfilling place to work.

A typical day at work includes meetings, activities with the residents, caregiving tasks, office work, HR duties. I love working at CountryHouse in Lincoln. The residents always put a smile on my face. I learn something new everyday. It is a fast paced environment and you have to be ready to for anything. Everyone here works as a team.

Pros

Training, Free meals, educational opportunities, career advancement.
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Official response from Agemark Senior Living

October 2, 2023
Thank you for your positive feedback. We hope to keep having you as part of our team for many more years!

Very Family-Oriented Workplace

CountryHouse is an amazing place to work! We work together very well as a team. Everyone here becomes a family, we all work together to create a fun environment for the residents and the staff.
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Official response from Agemark Senior Living

October 30, 2023
Your positive feedback is really appreciated! Thank you for being part of the Agemark Team.

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Fun environment and love the tenants.

A normal day for me is coming to work seeing the tenants waking them up. I go into the tenants room say Good morning and how did you sleep. I feel if you start out with a good approach it sets the tenants up for a positive day. I get them dressed brush their hair and teeth. I wash their face. You always have to joke with them to get their spirits up. I then bring them out to the dining room. I ask them what they want to drink and always say please and thank you no matter what. Im always one to joke with the tenants to make them smile. If you have to be serious all the time whats the fun in that.
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Official response from Agemark Senior Living

October 30, 2023
Thank you for sharing your experience as a Certified Nursing Assistant at CountryHouse in Council Bluffs, IA. Your approach to caring for our residents is truly heartwarming, and we appreciate your dedication to creating a positive and enjoyable environment.Starting the day with a warm and friendly approach, asking about how the tenants slept, and getting them dressed and ready with care is what makes a significant difference in their lives. Your commitment to ensuring they have a positive start to their day is commendable.We love your emphasis on humor and the importance of making the residents smile. Laughter and joy can be powerful healers, and your willingness to brighten their spirits is a valuable asset to our community.Your words remind us of the importance of creating a fun and caring environment for our residents. We believe in the power of positivity and respect in our interactions with the people we serve.Thank you for your dedication and for being an integral part of our team at CountryHouse. If you have any further insights or suggestions, we'd love to hear them.Best regards-Human Resources / Agemark Senior Living

Fun & positive place to work!

Agemark truly cares about their employees, residents & families. The CEO is very involved & listens to any comments/concerns you may have. There is a lot of opportunity for growth, educational courses to further your career, and amazing training!

Pros

Excellent pay, benefits, commute is close to home, good work life balance

Cons

None
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Official response from Agemark Senior Living

November 1, 2023
it's great to hear such positive feedback from our LPN Director of Nursing! We're thrilled to know that Agemark's commitment to caring for our employees, residents, and families is recognized. Our CEO's involvement and open communication are indeed important aspects of our company culture.We're proud to offer opportunities for growth, educational courses, and comprehensive training to support our staff in their careers. The pros highlighted, including excellent pay, benefits, a convenient commute, and work-life balance, are all key priorities for us. It's especially encouraging to see no cons mentioned. We'll continue our efforts to maintain a positive and enjoyable work environment. Thank you for sharing your experience!Best regards-Human Resources / Agemark Senior Living

The Residents

Good company to work at, bad management and very unorganized. No accountability whats so ever. Lovely residents and it feel like a second home when the attitude levels are down.

Pros

Caring Community

Cons

Bad management
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Official response from Agemark Senior Living

October 30, 2023
Thank you for sharing your feedback about your experience as a Culinary Manager at our Hastings, NE location. We appreciate your input and are glad to hear that you value the residents and the sense of community that the company offers.We understand your concerns about management and organization. Accountability and effective leadership are crucial for the success of any organization, and we take these comments seriously. We are actively working on improving our management and organizational processes to ensure a better working environment for all our employees.It's heartwarming to hear that you consider the residents to be a highlight of your experience. Providing a second home and a caring community for them is at the core of what we do, and your dedication to this mission is greatly appreciated.We value your feedback, and we will use it to address the challenges you've mentioned. If you have further suggestions or specific concerns, please don't hesitate to share them with us. We are committed to making Agemark Senior Living a better place for our residents and team members.Best regards-Human Resources / Agemark Senior Living

Great co-workers

Great co-workers but upper administrations had unrealistic expectations of what could be done with limited personal. Residents had to be fed, and area cleaned. With only 1 or 2 people.
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Official response from Agemark Senior Living

August 17, 2023
Thank you for sharing your opinion with us! We are constantly looking for improvement. Your feedback is appreciated.

Is a fun experience working place

What is the best part of working at the company?Both management, staff and the residents are friendly. The team are always ready to assist.Is a place that one can always want to be.What is the most stressful part about working at the company?When we don’t work as teams to compliment each other’s work.What is the work environment and culture like at the company?The work environment is friendly What is a typical day like for you at the company?My typical day has been awesome considering how much care from management shown to staff and the residents
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Official response from Agemark Senior Living

June 22, 2023
We appreciate your awesome review! We are happy to have you as part of our team.

Fun

Great and awesome place to work. Live the managers and the customers. Phone calls are heavy but doable. Love every thing else about the job. Great people
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Official response from Agemark Senior Living

June 26, 2023
We are grateful and appreciate you taking the time to share your feedback with us!

Loved the residents, miss them but I follow them on Facebook

What is the best part of working at the company?Helping the Residents, they would tell me how much they liked and loved meWhat is the most stressful part about working at the company?Staff who didn’t do their job, or residents that complained about some staffWhat is the work environment and culture like at the company?Lots of favoritism among staff. But many staff were very friendly.What is a typical day like for you at the company?Run run run mostly because others didn’t do any more than they had too
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Official response from Agemark Senior Living

June 26, 2023
We appreciate your feedback! Agemark is always looking for improvement and growth.

Very poor management, overworked, and short staff.

My reccomendation for people looking into -not only this position but- any job in Kensington is to stay away as far as you can. You are severely overworked and treated poorly for how hard you work. Don't expect the management to actually come in if you need them to, don't expect them to care or go beyond like they expect you to. My coworkers and including myself, had to work while we are sick and contagious and sometimes even feverish. The residents themselves are not bad and I enjoyed working with my coworkers. But I have not felt anymore work toxicity from any place but here. If this hasn't convinced you, then my personal experience is I've had 5 people of all ages working long or short years there quit less than a few months. Don't work here.
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Official response from Agemark Senior Living

June 28, 2023
Thank you for sharing your feedback with us. We are very sorry you had such a poor experience. That is definitely not what we’re about at all of our communities at Agemark. We will keep working on improving as much as we can.

Horrible place to work

Worst place I’ve worked as a CNA. Management was horrible and disrespectful. My last pay check was also 25 hours short. The residents made it tolerable and worth working there.
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Official response from Agemark Senior Living

March 4, 2023
We are sorry to hear about your experience. We work very hard to make sure everyone is paid on time and accurately and sincerely hope this was corrected for you. If you would care to further share your feedback regarding your management, please email HR@agemark.com. Thank you!

Unpleasant

Treats the workers with disrespect and creates a hostile work environment Threaten with retaliation for tasks completed. Overall created a bully environment with threats and retaliation .

Pros

Free lunch

Cons

Treated employees like animals
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Official response from Agemark Senior Living

October 30, 2023
Thank you for sharing your feedback about your experience as a former employee in our Environmental Services team at our Hastings, NE location. I'm deeply sorry to hear about the negative experiences you had.Respect and a positive work environment are essential to us, and your comments about feeling disrespected and experiencing a hostile atmosphere concern us greatly. We take these matters seriously and are committed to creating a workplace that values all team members.Threats and retaliation have no place in our organization. We are actively working to address such issues and ensure that our employees feel safe and respected in their roles.It's disheartening to hear that you felt like you were treated poorly. Your well-being and the well-being of all our employees are important to us, and we are committed to providing a nurturing and supportive work environment.We appreciate your mention of the free lunch as a positive aspect. We are constantly working to improve the overall experience for our team members and will use your feedback to make necessary changes.If you have further insights or suggestions on how we can improve our work environment, please feel free to share them. We are dedicated to learning from these comments and making Agemark Senior Living a better place to work.Best regards,Human Resources / Agemark Senior Living

The job is fine for entry level Healthcare

The staff cares greatly for the residents. Unfortunately the caregiver staff members are underpaid and overworked. Even with a shift differential, a person could make more money working at a bank or McDonald's in town than working at the care home. There are good opportunities for over time because there is chronic issues with short staffing. Management seems disorganized at times.
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Official response from Agemark Senior Living

October 30, 2023
Thank you for sharing your feedback about your experience as a former Caregiver at our Dickinson, ND location. We appreciate your comments and understand the challenges you've faced.It's great to hear that you recognize the dedication of the staff in caring for the residents. Our residents' well-being is a top priority, and their care and comfort are at the heart of what we do.We acknowledge your concerns about compensation and workload. We are continuously working to improve compensation packages and address staffing issues. We want to ensure that our employees are fairly compensated for their hard work.Your comments about management and organization are valuable. We are actively working on improving our management processes to provide a more supportive and efficient work environment.Opportunities for overtime can indeed be a positive aspect, but we understand that chronic short-staffing can be a challenge. We are committed to addressing this issue to ensure the well-being of our residents and the quality of care they receive.Your feedback is important, and it will help us make necessary improvements. If you have further insights or suggestions on how we can enhance the work experience for our caregivers, please feel free to share them. We are dedicated to learning from your comments and making Agemark Senior Living a better place to work.Best regards-Human Resources / Agemark Senior Living

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Overall rating

Based on 56 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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