On call gets on call pay and there is separate on call for power, air and temperature and one shop on call for pulling/ loading orders. Better work load assessment as well to insure that there is enough labor assigned to the job to avoid putting guys at risk of injury.
Answered - Temperature Technician III (Former Employee) - Cedar Hill, TX
Be more compitive with other companies
Answered - Lead Technician (Current Employee) - Gillette, WY