This is a good company to work for, there is job security, however there is no advancement. the company is going through changes which in turn affected the employees. The job consistently makes the employees do mandatory overtime, overworked the employees until they would burn out. The company did pay well, a base salary plus overtime pay. Management was overall good, they did care about their employees and tried to help as much as possible, but could only do as much as allowed. The hardest part of the job is the consistent overtime and constant back to back calls while being understaffed, They did bring in food for the employees and the co workers are good people as well. The job needs to work on career advancement, they would rather hire outside employees than promote from within.
understaffed, worklife balance, no career advancement