It was challenging, and rewarding.
As a Senior Operations Analyst, my duties were to maintain systems I implemented, as well as other systems requiring 24/7 support, This included Mainframe Applications and Network processes. It was all Operations Analysts responsibility, to ensure we were meeting our SLA's, which are tied to our incentive pay. If there were any projects going into the - more... production environment, the project size, and priority, severity, and risk factor, determined when the change was to be moved. If the change involved CICS, then changes couldn't be moved until the maintenance window, which was usually after 1200 ... - less
ProsIt is a nice place to work, and it kept me busy. It was also very challenging.
ConsTurn around was so low, anyone wanting to advance, couldn't