Airport Customer Service Agent.Set daily duties, Provide help to traveling customer. Face to face or phone interaction with passengers, welcome and passengers at check-in counter and boarding gate, agent must be aware of security all around
Solving baggage lost and found problems, miss connections, arriving and departing
Cargo Customer Service Agent.Confirm cargo to different destinations.
Assigned cargo space in confirmed flight and provide information to customer if there is a problem in route(weather etc)
Accept cargo following TSA and US Customs guidelines
Also responsible for security access to Airport sterile area