Air Canada Employee Reviews

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5.0
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es bueno
Sales Representative (Former Employee) –  Punta CanaOctober 15, 2019
hay muchas posibilidades de crecer, los límites los pones tu.
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2.0
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High Stress / Low Employee value
Station Attendant (Current Employee) –  Terminal 1September 29, 2019
In 30 years as a black man who's navigated through different careers and spaces, I have to say that working for Air Canada has to be the worst job experience thus far.

You're paid $14/hour as a station attendant; you're given a multitude of tasks day to day. For those who have just started, you stand in front of a belt most of the day and throw bags in a container and make sure they're sent out to the flights.

The management team is highly unmotivated and unfit for the job. They unfortunately will make the process of working harder than it needs to be based on their character and mood.

Never experienced as much racism towards darker skinned people than I have while working here. I've had management making inappropriate jokes towards me by pretending to radio in an "apprehended suspect" over the walkie-talkie (Just to name one instance).

I highly discourage anyone from working here. You are treated with very little value, and there is very little communication to be had with administration to voice any concern. I don't recommend any apply here unless you solely want flight benefits.
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1.0
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Manager dated employees
Customer Service Representative (Current Employee) –  LaGuardia Airport, NYSeptember 26, 2019
Favoritism because manager dated an employee that is the only reason she got promoted. Besides that company has good benefits and is a good place to work with. HR don’t do much about it.
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5.0
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Great job with excellent benefits
Customer Service Representative (Former Employee) –  Miami, FLSeptember 20, 2019
Airport Customer Service Agent.Set daily duties, Provide help to traveling customer. Face to face or phone interaction with passengers, welcome and passengers at check-in counter and boarding gate, agent must be aware of security all around
Solving baggage lost and found problems, miss connections, arriving and departing
Cargo Customer Service Agent.Confirm cargo to different destinations.
Assigned cargo space in confirmed flight and provide information to customer if there is a problem in route(weather etc)
Accept cargo following TSA and US Customs guidelines
Also responsible for security access to Airport sterile area
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1.0
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Horrible,comicable and unwise management
Customer Service Agent (Former Employee) –  Boston, MASeptember 19, 2019
Managers depend on hear say,play the favoritism game and not about hard work.
They are not knowledgeable so they see knowledgeable and agents who are more educated than they are as a treat and begin to hate them .
It is an ok job but not a job to make more money just the opportunity to travel by getting air tickets but you need money to spend on your vacation.
There is no future working with them.All they think about is profit and themselves not the welfare of employees..Poor empty headed management without any form of how to manage people and work !!
Pros
Discounted to free air tickets
Cons
Empty headed management
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5.0
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great place
Reservations Agent (Former Employee) –  Tampa, FLAugust 27, 2019
loved it there had a great time but they have a problem if u take to long with the calls to try to resolve customer issues, no breaks between calls very fast paced
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5.0
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Air Canada is a good company
Aircraft Cleaner (Former Employee) –  Chicago, ILAugust 8, 2019
I was an employee for air Canada work safety and relaxed at that job because,I love to clean inside the airplane, it's was very successful.And. Great.
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4.0
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Customer Service Agent (CSA)- Seasonal
Customer Service Agent (CSA) (Former Employee) –  Fort Lauderdale/Hollywood, FLJuly 26, 2019
Most of the work consist of the following: * Check passengers in, verify travel documents, issue boarding passes, seat selections.
* Check in baggage, ensure Company regulation compliance, collect excess charges.
* Provide passengers with relevant information in a timely fashion.
* Coordinate boarding/deplaning of passengers and constantly monitor safety procedures.
Pros
Upon succesful completion of the contract, flight benefits valid on Air Canada routes.
Cons
Must be very flexible with shift modifications during the season, schedule changes and irregularities in daily operations.
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3.0
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Just not worth it.
Customer Service Representative (Current Employee) –  UsaJuly 23, 2019
Underpaid, over stressed. You’ll work hard and get little recognition. Your co workers are usually stressed and frustrated if they are working or they are hiding in a break room. Management is extremely overworked, although great. They can’t be at 3 places at once . They will sell you on potential to grow but you won’t ever get to a place of financial independence. Social life? Good luck. Relationship? Not happening. Travel? You’d think they’d actually let you get time off once in a while to travel. Good luck. Stay clear, it’s not worth it .
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5.0
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very good
Customer Service (Current Employee) –  rduJune 30, 2019
it is very good opportunity to work with them. They offer a good customer service for their employees . ticket counter service by offering the boarding passes and loading the bags to the final destination.
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1.0
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Drama, stressful
Customer Service Representative (Former Employee) –  San Francisco, CAJune 30, 2019
“Don't even bother” poor management,
Lack of communication, lack of teamwork. senior agents will see you struggling but never help, people always leave due to this.
Drama, stressful
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3.0
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Productive
Lead Agent (Former Employee) –  Orlando, FLJune 24, 2019
Air Canada was my first airline job in Orlando Florida. I enjoyed working with them as ell as gaining experience in the airline industry as well. I recommend this job to anyone who is looking to begin within the airline industry.
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4.0
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Relaxed work
Mechanic (Former Employee) –  HonoluluJune 18, 2019
Good training, traveling easy, teamwork good, excellent training, good support once you leave station. But need to be stockclerk plant mtm, vehicle mtm
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1.0
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Run fast as you can from place fll
NA (Former Employee) –  Fort Lauderdale, FLJune 4, 2019
Please stay away from it
Fll station quite unprofessional

They seem no to follow the us labours regulation
Us lawsuit

Avoid it
Run fast as you can
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2.0
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Not a place to work if you are Born in America
Customer Service Representative (Former Employee) –  New York, NYJune 3, 2019
If you are American and you don’t have relatives in the Caribbean . Most of the people that work at the airport especially in New York are from the Caribbean don’t like to help outsiders. They consider you an outsider here in this America . You are hired by Canada Office ,but once you Get to your Job-site it’s a whole different Thing.
Pros
Travel benefits
Cons
No time off
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4.0
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Flexibility to work from home
Regional Sales Manager, New England (Former Employee) –  New EnglandApril 12, 2019
I enjoyed the flexibility of working from home, setting my own schedule and being responsible for my own sales success based on my productivity. I learned to be nimble, flexible and a team player.
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1.0
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Don't work here!
Reservations Agent (Current Employee) –  Tampa, FL 33607April 10, 2019
If you like working for companies that expect 120% out of you but only provide 50% in return this is the job for you! Benefits are great but they make you bid for shifts and that's by seniority. The senior agents constantly change their shifts so of you are hoping to at least get 1 weekend day off in a morning shift after 2 years of service you are out of luck. Systems never work, and God forbid you can't solve an issue cuz sending someone to Customer Relations is a nightmare, they don't have a phone line and can take from 40-80 business days to reply which means everyone calls and yells at you for this. Good luck...
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1.0
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Bad Management
Call Center Agent (Former Employee) –  Tampa, FLMarch 28, 2019
The bosses basically don't care about their employees' health. I wouldn't recommend this place to anybody to work. No overtime unless they're really short. Job was really stressful.
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4.0
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People Skills
Customer Service Agent (Current Employee) –  Boston, MAMarch 12, 2019
Overall I enjoy working at Air Canada, it’s fast pace, every day is different, you never get the same day. You meet interesting people. You get to travel and a discount rate, experience other cultures and contries. You work with people all different walks of like.
Pros
The Travel
Cons
You don’t get to travel as much
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1.0
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awful
Customer Representative (Current Employee) –  Long Island, NYMarch 11, 2019
Poor management, horrible leads, people always leave due to this, if you have tolerance it will be fine. The travel benefits are def a huge plus!!!!
Pros
travel benefits
Cons
management
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Overall rating

3.8
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