Aire Serv Employee Reviews
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Great pay
Sales Associate (Former Employee) - Nashville, TN - February 22, 2023
Indeed Featured review
The most useful review selected by IndeedAwesome leadership in the Nashville office. Very good team to work with and all the support needed from management in the Nashville office. Customers are amazing.
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This business is a joke!
Service tech (Former Employee) - Memphis, TN - November 18, 2023
Management lies, slanders and generally act like children. They deduct pay cause you don’t make them 5xs your actual pay for the company. I.e I made $1200 a week good pay right! Ha when your suppose to generate $6000 that same week and if you make over time cause of the joke of a business model after they cut their nose off to spite their face when they dropped their main money provider. Then deductions start. Stay away they don’t care about you and is so sells driven they don’t or won’t understand that a family has to choose food or that useless u.v light they charge well over 1000% over actual cost
Pros
None
Cons
None
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Jobs at Aire Serv
Fun work place. Everyone is there to help you
HVAC Technician (Current Employee) - Jacksonville, NC - November 7, 2023
I loved working here, everyone is great. They great you with open arms and make sure you succeed. You do got to spend quite of bit of money on your own tools. But other than that. I loved working here.
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Top Notch Company in HVAC Franchise Space
Franchise Business Consultant (Current Employee) - Mount Laurel, NJ - November 6, 2023
I've worked for many Franchises and owned many Franchises in my life. Aire Serv as a part of Neighborly does a lot right. Culture, Camaraderie and Compensation (including PTO, benefits, etc.) are among the best that I've seen in my career. Work-life balance is also something that Aire Serv strives for and succeeds much more than it fails. We have a code of values that we we live by in Neighborly / Aire Serv that was created by the founder of our company many years ago and the usage is alive and well today.
Cons
Remote employee challenges, Technology helps with webinars, etc.
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Very poor company to work for
Service Technician (Former Employee) - Memphis, TN - November 1, 2023
Treats you like nothing but a number. Employers are ungrateful. Deducts pay and hours when work slows. At will employers so they will fire you without cause as well as find ways to not pay for hours worked and steal commission pay and pto time. Management will make promises to get you signed up and lie through their teeth.
Pros
None
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Aire Serv insights
What people like
- Ability to learn new things
- Ability to meet personal goals
- Energizing work tasks
Poor management
Sales Lead & Install Coordinator (Former Employee) - Huntsville, AL - October 31, 2023
Poor management and bad culture. Definitely not the company it once was. More interest in money than employee. Balance between work and personal life was not ideal.
Pros
Insurance
Cons
Culture
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Very fun work place!! Great culture!!
CEO (Current Employee) - Memphis, TN - October 28, 2023
Come to work and eat free breakfast!! We love what we do and have fun in the process! We work a lot with our community! The people we have are some of the best people!
Pros
Free breakfast! Birthday presents, good culture
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Great Company that truly cares
Service Expert (Current Employee) - Lakewood, CO - October 25, 2023
I love working at Aire Serv each location is independently owned and operated and in Colorado it’s the best employer around! They have paid training and class reimbursement, great pay, very flexible with time off and just care about me and my family. It’s also great to be the hero for our customers.
Pros
Great work to life balance
Cons
Sometimes I have to work in the cold or heat
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Fun in the process
CSR - Customer Service Representative (Former Employee) - Oregon - October 25, 2023
We have a code of values that we truly use on a daily basis! The people I work with love working for Aire Serv and we are like family. We work to stay positive, support everyone and we have fun all the time. Sometimes the phones are crazy but then there can be slow times as well.
Pros
Positive, growth oriented, great pay, benefits
Cons
Sometimes it’s extremely busy and we work long hours
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Great place to work, with a great team!
Service Technician (Current Employee) - South Carolina - October 25, 2023
I feel like management always has your back, and will do whatever they can to help you progress in your career. They seem down to earth, and I feel like I can bring anything to them.
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Great company to work for. The people working there are very kind and genuinely care about the customers.
Dispatcher (Current Employee) - Sevierville, TN - October 25, 2023
Great work environment and always having a good time. The hardest part of my job is tracking down parts. but that has nothing to do with AireServ. The people are the reason i stay at this office.
Pros
Healthcare, Friendly and very helpful environment
Cons
Stressful but that goes with the job, summer and winter are just the busiest times of the year
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Aire Serv of Sevierville and Newport
HVAC Service Manager (Current Employee) - Seymour, TN - October 25, 2023
Great place to work with understanding owners. They take care of their own and do more than support their employees. They support the family of the employees.
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Good Family run business
Supervisor (Current Employee) - Seymour, TN - October 25, 2023
Family owned and operated. They treat you like family and take care of all the employees. They have great benefits and even paid time off. I love coming to work each day.
Pros
Spiffs, bonuses
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Fair
Maintenance Technician (Former Employee) - Mishicot, WI - October 13, 2023
Overall great people besides a few. Big tip if you are planning on getting pregnant they will let you go without finding a spot for you and try to put you on “medical leave” to save themselves
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Great Company
Office Manager (Current Employee) - Texas - September 29, 2023
It's a franchise, so one to the next is different, but they are usually a good mom and pop business under a corporate umbrella. Depending on the owners and work being performed, it's a great place to work!
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Unorganized Joke
Dispatcher/ Install coordinator (Former Employee) - Birmingham, AL - September 20, 2023
Lack of communication, to many dept. meetings a week/day. Management is a joke. Unsafe work conditions with opening old HEAVY wood garage doors manually.
Pros
flexible work from home when needed.
Cons
Being left alone at the office and not able to take a break
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very strange place to work. catholic paraphernalia and music through out the office which is the owners house.
CSR - Customer Service Representative (Former Employee) - East Windsor Hill, CT - August 29, 2023
A typical day at work would be rescheduling jobs that the owner decided to change at the last minute for personal reasons. Learned nothing about the job. No training. Management was terrible so unprofessional. Workplace culture. Well i hope your white and catholic! hardest part of the job. Dealing with the owner. There was nothing enjoyable about this job.
Pros
none
Cons
none
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Don’t waste your time
Office Manager (Former Employee) - Alabama - July 12, 2023
What is the best part of working at the company? They have good processes but each store is different depending on the franchise owner. What is the most stressful part about working at the company? The franchise owners and the lack of having things you need to do the job properly. What is the work environment and culture like at the company? Toxic, Belittling, Lies galore, no communication What is a typical day like for you at the company? Chaos, Emails, too many conference calls that are non-productive
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Family Oriented Employer with Great Benefits
HVAC Service Professional (Current Employee) - Chapel Hill, NC - July 6, 2023
The most enjoyable part of my job is the workplace culture. Aire Serv of Chapel Hill has a family oriented atmosphere and a great management team. They provide support to their field staff and other employees jump in and help out when needed. The hardest part of the job is the heat, HVAC is a tough business when it's hot outside. Aire Serv employees do work hard but they also play hard! This is THE BEST PLACE I'VE EVER WORKED!! They also have company matching 401k and an awesome benefit selection.
Pros
Employee Appreciation Days, Earn Extra $ in Commissions, Family Oriented
Cons
hate I didn't come to work here sooner
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Great benefits and opportunity for overtime
CSR - Customer Service Representative (Current Employee) - Newark, DE - June 6, 2023
Having a job where there's always something to do means time is always flying by. With overtime and commission options, a great family-owned company that cares to do things right for it's employees and customers... you just don't find that often!
Pros
workplace outings, benefits
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Great family /work balance
Manager (Current Employee) - Newark, DE - June 6, 2023
Management Great place to work, the owners really care about their employees. Employees feel more like family than co workers. The workplace culture is great with communication.
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Ask a question about working or interviewing at Aire Serv. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about Aire Serv
- What is the interview process like at Aire Serv?7 people answered
- What is the vacation policy like at Aire Serv? How many vacation days do you get per year?6 people answered
- What benefits does Aire Serv offer?5 people answered
- What is the most stressful part about working at the company?5 people answered
- On average, how many hours do you work a day at Aire Serv?5 people answered
- How often do you get a raise at Aire Serv?4 people answered
- What is a typical day like for you at the company?4 people answered
- What questions did they ask during your interview at Aire Serv?4 people answered
- How did you get your first interview at Aire Serv?4 people answered
- What is the work from home policy at Aire Serv?3 people answered
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