Airport Terminal Services
Happiness rating is 59 out of 100
3.0 out of 5 stars.
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3.0Work-Life Balance

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This is a good job to work if the company is good as well

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I have to say that it is not a bad job unless your company is big enough to give u more hours and more work. Unfortunately I found myself in a new company with no full time or over time and am still stuck in part time. This would be fine if I was not in need of more income. Over all its still really good just not my company GSI in particular.

Pros

Decent begin and end times

Cons

Not enough hours for some companys
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Terrible Pay

Great job to get your foot in the door when it comes to the airline industry, but a terrible job to keep in the long term. They do not care about their employees and will pay you way less when compared to other airlines.

Pros

flexible hours

Cons

terrible pay
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Not Fun

Bad company. Overworked no raise, don’t work for this company it’s bad you will get overworked nonstop. I was called me an employee after working 5 years of hard work for the company. Got no appreciation, no promotion. Just overworked and a bad company to work for. They expect your life to be working. They get mad when someone calls off. And was very unprofessional towards certain coworkers. Certain coworkers got appreciated but I busted my tail for that company, and got no recognition for my hard work. You will get overworked being short staffed nonstop having to stack the planes by yourself due to having no help.

Pros

None

Cons

Everything
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Just a Paycheck

This job is a contractor for an airline not an actual airline. Good place to earn some experience so you can apply and get an actual airline position.

Pros

On the job training

Cons

Depends on who you get for a supervisor
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Miserable H*ll

Management does not care about you, the work conditions are terrible, equipment is not maintained, and all the supervisors have the “I’m always right” mentality.

Pros

None

Cons

Everything
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Why you shouldnt bother working here.

I can't believe how unorganized the HR here is. HR will tell you that you're going to get 20 - 30 hours but then only offer a measly 15 per week once you have your airport badge. Schedule fluctuates weekly and you will only be working 3 hours a day. The manager is in charge of your schedule and will sometimes have you working 7 days - 3 hours with no days off until the next schedule rotation. If you want more hours I suggest you kneel and pamper to the manager and supervisors. They will squeeze the work out of you during those 3 hours. It's not worth the hassle and commute. Leads tend to micromanage every little decision when it's time to offload a plane which is the most annoying thing ever. Let people breathe. Negative energy working here. Their part time position consists of 3 hours a day and they don't offer many benefits. They don't pay for your LAX parking pass and you get paid every 2 weeks.

Pros

Pay rate if you're getting 8 hours.

Cons

Work culture, no hours, not worth the work, micromanagement.
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Stressful

Horrible management, can’t leave unless you finish working all your trips, no good benefits, the break room is a old garage with no tv and barley a fridge. No separate areas for HR and Leads.

Pros

Nothing

Cons

Job
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Stressful and tiring

Pay doesn't compensate for the amount of work. They pile responsibilities on you with no extra pay. Short staffed and management either doesn't do anything or just hires anyone and that can backfire.
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Laidback

It’s cool if you want a new experience,If you like to move around and want a workout but not to heavy. I’d suggest it, and it’s a good full time job for someone who’s looking to have a decent job.

Pros

Downtime, Overtime

Cons

Some people call out but other than that it’s not bad
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Just a stepping stone job

Select few co workers that were good people. Management was terrible “supervisors” had no idea how to properly work an operation. Lots of favoritism un qualified leadership. Clock in machines never worked so a lot of unpaid hours you practically have to self document and take pictures of clock time to prove you worked your shift.

Pros

Active job

Cons

Leadership
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its was fine with some rough days...

working at ats was fine, still would be working there if it were not for covid. but its just like any job, do what you need and you will be fine, management was not the best as they were hard to find to even ask questions. some shift leads were great while others were not great. different rules with different leads.

Pros

pay, overtime, people

Cons

equipment(sometimes)
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Many many things.

Starting here you don’t think it is a bad company at all. The manager is highly unprofessional, the ramp agents are constantly making it a weird environment for the girls on staff. Many ramp agents quit because of management. You have many split shifts that are not obeying by law, major conflict of interest going on within the management system. You can never take days off, understaffed so everyone is working 6 days a week. Selective people getting points for call offs/no call no shows based on bias. Flights are always late so you’re scheduled time is definitely not the time you’re getting off. Schedule comes out 2 days before the next week starts. To request time off you have to tell them WHY and they will see if they’re going to give you the time off. People who are not management have access to your RQ and files. The list goes on and on. Not worth the pay for everything the staff needs to deal with from company to customers.

Pros

Training

Cons

Everything
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Great Fun Place to work.

5 stars. Great Safe company to work for. Great perks too. I would def recommend applying if you love aviation. Many now days offer flight privileges too.
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Experience

Great experience being around planes and learning how to navigate around the airport.Cool people to work around. Great workout during work. Hours were short in length but still got 8 hours a day. Good work/life balance
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Lots of down time segmented by labor of varying difficulty.

Starting out is probably the most difficult part of the job. You'll be using muscles you didn't know you had and you'll be sore for weeks. However, depending on the day and how many people are on your shift, the job can be very easy. My biggest issues is definitely staffing and pay. There was never enough people.

Pros

Employee Discounts

Cons

Under-staffed
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Not a good work place

Supervisor was not approachable to all workers , not a professional atmosphere in the break rooms ,lots of profanity used.Starting pay was awful. I do not recommend as a job to pursue for anyone with established bills to pay,may work for kids just entering the work force.

Pros

Plenty safety meetings

Cons

Poor work environment
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It depends how you make your experience there.

Overall, my experience over at ATS was amazing, working as a ramp agent you usually work around planes unloading luggage and loading luggages. Though the downsides are that others that worked in the company knows ways to cheat the system which makes it unfair for others.
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Living Heck

Always understaffed, few functional pieces of ramp equipment, what did work barely worked, we had to clean lavatories with water rags because we were never provided with actual cleaning solution, kitchen galleys were also cleaned with watered rags, often the same rag as the toilet rag. whenever a piece of equipment would go out of service it would go to the scrap yard because the maintenance budget went directly to the managers sports cars.

Pros

turnover was so high i was one of the senior employees within a year

Cons

If you are a human being, never work here.
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Temporary part-time employer

For the Palm Springs location it is mostly part-time/temporary/seasonal work and there are no flight benefits with any of the airline contracts they currently work. Starting pay is $1 above minimum wage. Medical benefits are only obtained if you are promoted to supervisor which is a $1 increase. Moderately stressful environment. For most contracts you check people in front and then head to the gate to load the plane. Lots of deadlines and cut offs. You regularly have to give people bad news as in, you are too late to get on the plane, the flight is oversold, that costs extra, etc. Agents are expected to deal with these situations on their own.

Pros

It's a job

Cons

Stressful environment. No incentives to stay with employer
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Needs major improvement!

Some of the co-workers made this job tolerable. But over all the company will work you into the ground. Management operates on a less than shoe string budget. Equipment and tools for the job are over used and you have no idea if they will work or not so you have to scramble around with what works. When concerns are brought to management all your told is "make it work." You can't advance unless you are a favorite and many try to do less than what's needed. There is no work or home life balance cause they almost always change the schedule from week to week. Plus, you may even get called in to work on your day off so there could be times that you actually work 7 to 8 days straight. Ridiculous!

Pros

Pay is ok

Cons

Management, schedule, poor equipment
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They don’t care about you

They don’t care about the workers at all, all we have is broken down equipment and they will replace you with a snap of a finger they don’t pay too well either.
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Overall rating

3.0

Based on 715 reviews
5
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4
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3
180
2
84
1
164

Ratings by category

3.0Work/Life Balance
2.7Compensation/Benefits
2.8Job Security/Advancement
2.7Management
3.1Culture

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