Guest Service Representative (Current Employee) – Seattle, WA – October 15, 2018
You deal with people who want to know more information about the airline, possibly do business with the airline and are frequent flyers. A lot of people know what they want when they call which makes a great day of fast call, some people have never flown before and want everything explained to them in detail. I love working with my coworkers, flying benefits are great but the amount of stress the company puts on us in order to meet quarterly goals can really question if were being paid fairly or not.
Training Supervisor/Program Manager (Current Employee) – SeaTac, WA – October 12, 2018
I was given the opportunity to establish systems, tools and processes for Technology University courses, employees and students. Cyber Security Expo 2018 was a lot of fun to coordinate at the SeaTac headquarters building.
Aircraft Maintenance Technician (Former Employee) – Seattle, WA – October 7, 2018
Alaska airlines was a very good employer for me and my family. the benefits were extremely good, health insurance , vacation, salary , 401k matching, i would recommend anyone to apply for alaska airlines. etc.
Flight Attendant (Current Employee) – SeaTac, WA – October 2, 2018
If you are prepared to be gone quite often this is a great job. The first 6 months/1 year are pretty rough when you are on call but once you have a set schedule everything starts to fall into place. If you do not like dealing with people, this is not the job for you.
Manager, Leisure Marketing (Former Employee) – Seattle, WA – September 18, 2018
Overall a great culture and environment. As most large companies do, Alaska went through some big changes and cultural shifts which influence my decision to leave. All in all - great place with great people.
Stores agent Maintanance and engeneering (Current Employee) – Seattle, WA – September 16, 2018
As a Stores department agent, I play a vital role in the operation of our Maintenance and Engineering organization. My position is located at the airport and consists of a warehouse environment. Responsible for receiving, requisitioning, shipping, warehousing, storing, dispersing and recording parts, equipment, and supplies. Responsible for helping internal and external customers with needs such as supplying parts, equipment, and supplies. Warehouse and store parts and supplies. Prepare shipments for flights and ground transportation. Process orders and perform inventory. Drive a variety of vehicles including the pick-up truck, van, box truck, forklift, and pallet jack. Perform other related duties as assigned or as the situation dictates. Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness, and Caring.
PROJECT MANAGER (Current Employee) – Seattle, WA – September 13, 2018
The culture is very open and it's a fun place to work. There are travel benefits that I take advantage of. Airlines have a diverse group of departments, I've been fortunate to be able to work across divisions and learn many aspects of running the company.
Financial Accountant (Former Employee) – Seattle, WA – September 11, 2018
I met plenty of kind, hard working people while I worked at Alaska. Unfortunately, since the Virgin merger, they're homey, friendly culture turned to a more traditional corporate culture: there's pressure from management, there's quite a bit of stress, and getting ahead means you're putting in more hours than the next guy. Alaska is actively reinventing its culture, and currently there isn't much emphasis on building cohesive teams. The focus is the work, which I think is a pity, since you don't get to spend time getting to know the nice people they try to hire.
Reservations agent (Current Employee) – Boise, ID – September 7, 2018
Reservations agent have got it pretty good. Free flights, health care, and dental and amazing management. Yes, getting through the testing and training may seem overwhelming, and the 6months of probation may seem impossible for some. But once you make it through, you have wonderful job security and get to work from home!! If slacking off and having a poor attitude is your MO, this isn't the job for you.
Trainee (Former Employee) – Kent, WA – September 2, 2018
Puppy mill ; Alaska Air always recruiting ; so you are just a number or a stat (they get better pay if stats are up) ; on who will finish their boot camp. I was told that , I wasn’t taking up any extra help; I was there almost a hour while before and was ignored. And when you brought up what you need help ; their would roll in back of their head and tell you to look it up, in the manual. Then making sure their hands are not dirty ; they talk you like , you Done something wrong. And talk about how long they been there looking down at you.
Weird hours; 1/2 hour lunch’s ; you’re a number not an employee
Manager Flight Operations (Former Employee) – Seattle, Wa – August 30, 2018
Excellent company to work for. Leadership has a clear idea where they want company to go. Limited opportunities for internal growth<> Managers have limited experience in mentoring employees so any growth depends on employees own initiative and experience. Majority of Positions above Manager appear to be filled from outside of company.
Customer Service Group (Former Employee) – Los Angeles, CA – August 2, 2018
Great co-workers, benefits, and travel opportunities. "The Alaska Spirit" is a real thing amongst employees, but it is still a corporation so folks shouldn't expect a fantasy world. Most people enjoy their jobs and it makes for a positive workplace.
Good benefits and travel benefits.
Still not quite a living wage for those starting in customer service or reservations.