Productive workplace with walk stations
Member Service Center Specialist I, II, and III (Former Employee) – Anchorage, AK – March 6, 2018
Call Center for a Credit Union, down to Earth, everyone has their own cubicle. Answering calls from members, redirecting calls, answering questions about service and fees, and providing balances. They provide on job training that is paid, it averages out to be about one month of training before you are released to work on the floor by yourself, but even then they have a help line and supervisor line that you can call for assistance when you are on a call. There are walk stations available if you want to be active while working, that is good for your overall health and well being.
Quarterly bonuses if earned by criteria; free coffee, tea, or hot cocoa in break rooms, and annual raises if criteria is met.
If you work on weekends there's a mandatory 30 minute lunch, but on weekdays it's always 1 hour.