Inpatient Analyst (Current Employee) – Albany, NY – October 25, 2018
The great thing about AMC is they are constantly expanding, Which creates more jobs, but not a lot of growth, Many have been in the same position for over ten years and have gotten comfortable. The pay in comparison to other places is below average. Expect high expectations and management to drool down your back. The atmosphere is not too bad, but after a few months you begin to dread coming to work. The turnover rate is pretty high because they do not value employees very much. Great people that mean well, but the dollar is simply more important.
Loved working for AMC.Great pay. Good patient nurse ratio. Great retirement benefits.They have lots of room for advancement and plenty of seminars to keep their staff up on the latest in the medical field. Wonderful peer support in a team nursing approach.
Analyst (Current Employee) – Albany, NY – October 22, 2018
Need to work on maintaining an equal pay scale to other companies and showing value to employees as well improve culture of change Management improvement including transparent outlined goals and communication with employees
Jr Buyer (Former Employee) – Albany, NY – October 16, 2018
The job started out great but issues with the department director and a new computer system changed everything. Co-Workers were great people. Had I know the director was also going to leave a few months after I did, I would never have left.
Great Co-workers, Good location. Decent pay.
Upper management was terrible. Lacked consideration for those below them.
Administrative Support Associate (Former Employee) – Albany, NY – September 20, 2018
As an ASA at the nurses station in the main hospital, you make charts, call or page staff, hand out work phones for the nurses (who are assigned them by last name, but are obviously referred to by their first OR nicknames so it would be helpful to learn their full names) answer questions, and other clerical tasks. ASA's are required to train on hospital software out of their department for about two weeks before they join their team for more training. Once I arrived, the original woman who hired me was given a new position, therefore the woman who became the acting manager was unaware of who I was, or what I was hired for. My training was provided by an ASA who was immature and ill-equipped to train anyone. ASA's are treated like the bottom of the barrel. The nurses in the department I worked in were catty, mean-spirited and not very nice to their patients. They engaged in conversation not appropriate for the workplace and insensitive to people with different political, religious, and ethnic backgrounds. The doctors are incredibly nice, but most of the residents were snobbish and wouldn't bother to learn your name. I used this opportunity as a quick tell of whether or not I wanted to work in a hospital setting. With my experience here, the answer is no.
PCA Personal Care Assistant (Former Employee) – Albany, NY – September 19, 2018
Albany medical center offers a multitude of learning opportunities for those that are interested in pursuing a career in the medical industry. Opportunities for advancement in chosen fields and for those that are interested in furthering their education.
Registered Nurse (Former Employee) – Albany, NY – September 17, 2018
Albany Medical Center provides care which is excellent. The physicians are caring, and highly skilled. The nurses are knowledgable and helpful. The technicians are helpful and go out of their way for the patients.
Supervisor (Former Employee) – Albany, NY – September 16, 2018
Albany Med has a lot of great people, a lot of hard workers, and a lot of people dedicated to making a difference in the lives of patients and customers. I am honored to have a spent a number of years across many departments within the hospital with such dedicated people. And make no mistake, if I was in dire need of medical care I would choose nowhere else to go than AMC.
With that being said, Albany Med is a lumbering beast in culture. This problem is endemic across many departments in the hospital, where how things have been for years sets up a culture very resistant to change. This is exacerbated by the fact that upper management has spent so much of the past decade focusing on growing out Albany Med that they didn't even hear the complaints of employees which culminated in the nurses voting to unionize. I make no joke about it that it is known board members mentioning how shocked they were about the vote going so strongly to the union. This keys in how strongly, in one sense, that many levels of management are disconnected from front line employees. This separation is made worse by the lack of desire to settle interdepartmental conflicts, or rolling out process changes. Middle managers are left to fend for themselves as broad directives are handed down with flaws left in the details.
The final big sin, and I feel it's important as a reflection on the upper level management of Albany Med, is the addiction they have to bringing in consultants. Consultants for systems, consultants for processes, consultants for management. It's constant, they overlap, in andmore... out. Recommendations or made, changes are attempted, and ultimately, going back to my first point about culture, all the lessons are dropped and completely forgotten. That is, until the next round comes in. It's gotten so bad, an AVP and VP position, both vacated within a year of each other, are currently occupied by consultants! It's not the money used that bothers me, although it is significant. It's that upper management recognizes that the operation is not perfect, fluid or efficient. It's that they don't trust anyone they hired (or inherited, as reporting structures change regularly as well) to come up with solutions from the areas they're concerned about.
It's a lot to deal with at times, but I go back to the fact that despite all my gripes above, Albany Med still has a lot of outstanding individuals who put in 100% every day in an industry where mistakes can be fatal. I would be staying, but the lack of direction and hope for career advancement are they key reasons I decided to leave.less
Great benefits package, good discounts, typically excellent coworkers
RN Case Management ER (Former Employee) – Albany, NY – September 11, 2018
I thoroughly appreciated working at AMCH. I found the culture to be that of learning, caring, for the most part. The training was comprehensive, paced to allow successful performance. The pay rate and benefit package were fair. I found the supervisors to be concerned and caring people. I would not hesitate to return to work there if circumstances permited.
Fair compensation, good benefits, good advancement opportunities
Associate Professor of Surgery (Former Employee) – Albany, NY – September 6, 2018
Albany State Medical Center was a very well balanced, supportive, educational institution. Medical students, residents, Physician assistants, nursing, support staff all contribute to the success of such a well oiled institution. My time there was key to me advancement in life.