Chaotic, but with opportunities to thrive and implement, influence process and policy. You don't get that luxury at other call centers where the rules are already written for you.

Be confident, have an idea of what you want. Demonstrate that you have a strong work ethic as this place will work you!

High rates of intensity, high stress, high paced. The advantage to this is that it makes the work-day go by a lot faster.

No they have not. The employees have been requesting this for a very long time and it is unlikely that they will.

They have recently instituted a Paid Time Off option for hourly employees but it is minimal. They also have recently started to observe paid break times. It is unlikely that they'll ever start providing medical insurance benefits or other benefits.

overtime racked up vacation time but needs to be used yearly or it would clear.

It took me about 2 weeks. However, I had two friends that already worked here previous to my start date.

They promise you the world to make you quit your job to work for them. Make sure you ask a lot of questions because they will mislead you and promise a lot of bonuses, reimbursements, etc. Just make sure you get everything in writing and ask for specifics about pay structure because everyone starts differently. Good news is that they pretty much will hire anyone that can walk. So if you need a job you will 100% get hired just say yes.

There is training

Be confident, have an idea of what you want. Demonstrate that you have a strong work ethic as this place will work you!

They promise you the world to make you quit your job to work for them. Make sure you ask a lot of questions because they will mislead you and promise a lot of bonuses, reimbursements, etc. Just make sure you get everything in writing and ask for specifics about pay structure because everyone starts differently. Good news is that they pretty much will hire anyone that can walk. So if you need a job you will 100% get hired just say yes.

A student at my university recruited me.