Chaotic, but with opportunities to thrive and implement, influence process and policy. You don't get that luxury at other call centers where the rules are already written for you.
The Idaho center has been phenomenal, they are so accepting and motivating. Compared to other sales jobs I have had, these guys actually teach the art of persuasion as it was meant to be. There will be plenty of haters because it is a tough job and (like with every door to door opportunity) sometimes you catch people at the wrong time and they cuss you out. Its part of the job, and pays exceptionally well to the special few who are willing to stick it out.
There is no job culture. You get yelled and screamed at by customers, get called a fraud, and have high call volume and high attrition
Tbh bad we hate working here because everone hates us due to the scam lawsuits but we know everyone since we have one thing in common hating Alder.
Casual and open. Everyone knows everyone.