Alder
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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

19 questions

Chaotic, but with opportunities to thrive and implement, influence process and policy. You don't get that luxury at other call centers where the rules are already written for you.

Answered December 12, 2019

Be confident, have an idea of what you want. Demonstrate that you have a strong work ethic as this place will work you!

Answered December 12, 2019

High rates of intensity, high stress, high paced. The advantage to this is that it makes the work-day go by a lot faster.

Answered December 12, 2019

No they have not. The employees have been requesting this for a very long time and it is unlikely that they will.

Answered December 12, 2019

They have recently instituted a Paid Time Off option for hourly employees but it is minimal. They also have recently started to observe paid break times. It is unlikely that they'll ever start providing medical insurance benefits or other benefits.

Answered December 12, 2019

They occur quarterly for the hourly customer service folks, or as soon as agents promote to senior and team lead, manager. (Lots of opportunities for advancement). The company has recently instituted a yearly merit process that they're getting better at.

Answered December 12, 2019

A little ambivalent. Most people have not heard of Alder. When people naturally ask what types of benefits Alder offers, then I felt a little ashamed to say I worked at a Startup that was too cheap to take care of it's people. They do take you on nice cruises and trips though.

Answered December 12, 2019

You can get as many as you need. Not paid of course.

Answered September 12, 2019

Fine for a student taking classes in the morning if you don't mind working late at night

Answered October 20, 2018

It took me about 2 weeks. However, I had two friends that already worked here previous to my start date.

Answered April 25, 2017
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