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Questions and Answers about Alder

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28 questions about working at Alder
Chaotic, but with opportunities to thrive and implement, influence process and policy. You don't get that luxury at other call centers where the rules are already written for you.
Answered September 11, 2016
Be confident, have an idea of what you want. Demonstrate that you have a strong work ethic as this place will work you!
Answered September 11, 2016
High rates of intensity, high stress, high paced. The advantage to this is that it makes the work-day go by a lot faster.
Answered April 26, 2017
No they have not. The employees have been requesting this for a very long time and it is unlikely that they will.
Answered March 31, 2018
What benefits does Alder offer?
Asked January 17, 2018
They have recently instituted a Paid Time Off option for hourly employees but it is minimal. They also have recently started to observe paid break times. It is unlikely that they'll ever start providing medical insurance benefits or other benefits.
Answered January 17, 2018
They occur quarterly for the hourly customer service folks, or as soon as agents promote to senior and team lead, manager. (Lots of opportunities for advancement). The company has recently instituted a yearly merit process that they're getting better at.
Answered April 28, 2017
overtime racked up vacation time but needs to be used yearly or it would clear.
Answered April 28, 2017
A little ambivalent. Most people have not heard of Alder. When people naturally ask what types of benefits Alder offers, then I felt a little ashamed to say I worked at a Startup that was too cheap to take care of it's people. They do take you on nice cruises and trips though.
Answered April 28, 2017
Two weeks. Three interviews before hiring.
Answered November 2, 2016
Pay attention to entry level employees.
Answered April 12, 2019
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