Work wellbeing score is 61 out of 100
3.0 out of 5 stars.
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Alder Employee Reviews

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United States77 reviews

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3.0Work-Life Balance
2.8Pay & Benefits
3.0Job Security & Advancement
3.0Management
3.2Culture

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Good College Job

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The most useful review selected by Indeed
Alder is great for college students. They are super flexible with anyone's schedule and the work is really easy. The reason I didn't give it 5 stars is because the company is shady and the CEO is a bad person. Easy job but it's kind of a scam.
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If I could give this company less stars I would

This is the worst company in the world to work for. They pay terribly, they don't communicate policy well, the sales people lie to customers, the management lies to the workers, they are disorganized and have no formal training process
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Alder insights

Based on 53 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Overall satisfaction

Life changer

I suffered every single day doing this job. Its probably the toughest job I will ever do in my life. I decided to stick with it and put in everything I had. This job changed my life. It made me realize that im capable of much more than I thought. It gave me a work ethic, changed my mindset. And lastly, it gave me the best sales experience I could have in my early career. There is NO better experience in your early 20´s than doing door to door sales. If you want to take it to the next level go to Alder.
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The people here are amazing and the culture is fun.

This is a great place to work because of the culture and the people. The environment is clean and the building is really cool. This place is really fun

Pros

Free lunches every Friday. Sundance passes, Top golf passes and lots of perks
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Terrible management

Upper management will try their hardest to get rid of you once you reach a certain salary threshold. They don’t want you to take your paid time off in the manner it’s intended for and expect you to make up your appointments if you do take time off. Turnover is ridiculously high because of management. Their equipment is subpar to other alarm companies.
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Ehh

Good money if you work for it and are in the right office. the sales people are what kill the job, setting up customer with unreal expectations and expecting you to install in 15 minutes
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Overall fun and caring

Couldn’t have asked for a better team and mentors, they teach you everything you need to know on how to deal with all types of scenarios. They all care about you
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Terrible do not work here

Terrible do not work here. Everything is very unprofessional and unorthodox. I had a terrible experience and regret working there. Overall do not waste time being a sales rep
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I loved my coworkers and my managers. The benefits were great and they had awesome

I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.

Pros

Free lunch, good breaks, good work environment, great managers, great benefits.

Cons

work can be stressful, sometimes stressful customers, sometimes customers threaten you
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Not what it seems

The culture seems wonderful at first but toxic management brings the whole company down. They truly didn't care much for their employees, especially during the pandemic.

Pros

Free lunches

Cons

Management
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Terrible place to go they make big promises they don’t intend on honoring

Backends and’s bonuses are fraud.Regular pay heavy restricted by red tape.They lie to employees to incentivize but never pay out to those whom have earned those prizes
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Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Bad place to work

I really hated working there. They made us lie about we could and couldn't tell the customers, so it felt like they wanted us to have hard calls. Customers were also the worst.
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No job security

Pay would often get messed up, always under paid based on your sales. If you don’t stay on top of the complicated commission structure, you will be shorted money almost every check.

Pros

Office is amazing

Cons

Not stable, paycheck problems
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Working here has been taxing on my mental and physical health.

I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.

Pros

Free lunch on Fridays, incentives to reach goals are fine if you like golfing.

Cons

No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
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Job security

Threatened my job 4 days after I started for not producing enough while not training me. Pay structure is a complete lie. They sell you the world and expect you to perform on day one. While not giving an ounce of training on the system

Pros

Coworkers

Cons

Massively lacking in training
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Nice location turns to bribe

Alder is deceiving. They make the training seem easy. They don’t tell you That when you talk with people you have to tell the estate that they owe thousands of dollars just to cancel. The equipment is terrible! Everyone lies to make a sale so then sticking the customer relations with all the stressful nasty work. A customer can’t cancel until the exact anniversary of when they signed up 5 years ago. Yup you read that right, 5 years. If they want to cancel early they can but that’s where the thousands of dollars come in. If you have any morals run the opposite direction! They are not worried about COVID. No sanitization equipment and NO MASKS!

Pros

Free lunch on fridays, 1 free snack a day, spacious lunch room.

Cons

Constant stress physically and mentally, Moral dilemmas and legal issues, Life being threatened by lawyers with no ability to inform superiors, No legal parking.
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Have to work without knowing how

They want you to work without any proper training, they want you to go out and “prove yourself” by being able to run the credits and such before they show you how to properly do your job, I was often left stranded due to my manager putting his work before his employees, I really think this company has some work they need to do before they start outsourcing to find employees such as me

Pros

Ability to make a lot of money with some luck

Cons

Ignored if they don’t hear what they want, bad manger, horrible training
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Do not work for Alder

Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.

Pros

Free Pizza on Friends

Cons

Everything else
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Typical alarm sales

Installed alarms systems that were sold with high pressure tactics. It wasn’t bad installing but. Most often it was for people who really didn’t want or couldn’t really afford the system. They were 5 year contracts. They wanted you to get in and out as fast as possible I order to reduce “buyers remorse”. Sales reps rarely actually knew the finer details of the system. You found out that reps sold customers promises that the system couldn’t deliver. Pay was okay. Typical day you sat in your car an waited for a sale. Could start about 10-11 am restocking then driving to the ales area sometimes over 100 miles away. Last install could start at 9 pm. Sometimes systems were sold with the promise to install equipment that was on back order that would require return service calls. There was no milage paid for wear and tear on your own personal vehicle. Bas pay for first year tech was about $50 per install a with incentives that could be worth another $30-$40. Had to work when I was sick. It’s “ independent contractor “ work, Supposedly. well it’s paid that way no benefits. Seasonal summer sales. No proper vetting of sales reps . Only really cared about the sales numbers

Pros

Pay was ok

Cons

See above
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great

Inteesrting place to work. Family oriented. Friendly employees. quick hiring process. Work life balance. Benefits. Plenty of time off. No weekends. No holidays

Pros

Hours

Cons

Door - door
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Overall rating

Based on 78 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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