Alder
Alder Employee Reviews
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United States53 reviews
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Frustrating job
The interview process was really unprofessional, the training was even worse: very incomplete and all over the place. Then they throw you into the call floor expecting you to know everything without giving you the right tools to do your job. If you want to get yelled at by angry customers for 8 hours a day, this is the perfect job for you. Most of customer are right but you can’t help them because of company exaggerated protocols
Awful
This company could not care less about you from a sales standpoint. My first day on the job I was taken out to location and shadowed one of the seasoned reps on the door for one day, one singular day and that was it. The next day I was told I was on my own and they threw me out there by myself with one day of shadowing at the door. They also make sure to go to the poorest areas and suck whatever little money these people have left dry. Terrible company with awful morals.
It was a mix of okay bad and horrible
There are a lot of things at this company needs to fix when it comes to their teams that they send out their is really good people that help you bit also horrible people their to bring you down
Pros
Upper management is great, we are helping people take care of their homes and families, their welcoming at the start.
Cons
middle management is horrible, almost all the employees are teens and vary immature, big lack of training, their is a big gap in communication with middle management and upper management.
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Sinking Ship
Inside sales is a sinking ship. No clear vision as to where they want to go. Leads are mediocre at best and the product and service were below par. Compensation was a joke, you could sell security at any other company and be compensated much more. Wouldn't recommend this opportunity to anyone
Great learning experience but beware
They were a good team of people and I learned a lot. However, they were not clear about the way their compensation program worked and I ended up not making nearly as much money as they said I would. In all I would say they are great salesman and to beware.
Beware of Alder
A typical day at work entails dealing with high levels of employee frustration due to the fact that they feel unable to take care of frustrated customers. In my opinion, there was a break down in expectations, priorities, beliefs and understanding from Sales to Customer Service to Servicing Operations. Much confusion abounds and it seems easy for employees to feel helpless due to inability and lack of empowerment to help customers become happy.
I learned a lot of what not-to-do at this job. I learned that aligning around egos, power-plays and tyrannical attitudes is definitely a lot more difficult than aligning around goals and togetherness, unity.
In my opinion, Management can be extremely frustrating to work with. They tend to empower bullies who can make the workplace unbearable. I felt like I had zero support from my manager because another bully type manager in a different department had unfettered access to all departments and seemed to institute whatever changes that person deemed necessary, even if it had an extremely negative and detrimental effect on other departments.
I would say that the culture is the hardest part of the job and for that, I can't give an honest reason of why anyone should give this company a shot. I was treated so badly that I can't give a positive review.
I learned a lot of what not-to-do at this job. I learned that aligning around egos, power-plays and tyrannical attitudes is definitely a lot more difficult than aligning around goals and togetherness, unity.
In my opinion, Management can be extremely frustrating to work with. They tend to empower bullies who can make the workplace unbearable. I felt like I had zero support from my manager because another bully type manager in a different department had unfettered access to all departments and seemed to institute whatever changes that person deemed necessary, even if it had an extremely negative and detrimental effect on other departments.
I would say that the culture is the hardest part of the job and for that, I can't give an honest reason of why anyone should give this company a shot. I was treated so badly that I can't give a positive review.
They will blow smoke up your butt
This company needs A LOT of help. They could care less about their employees as long as they get theirs. Your pay WILL get screwed up GUARANTEED. Why? Because they hire random people as accountants that have zero experience or education in accounting. If you go to management about an issue they’ll just say you’re probably wrong. ZERO benefits, but they always will say “we’re working on it”. You don’t need this stress in your life, don’t work here.
A company of pretenders
They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
Good starter job.
My time at Alder started really great but after a while I wanted to advance and I was made promises that never happened. As far as promotions they don't want to help you move up in the company. The one thing that made the job do-able was the workers. My teammates were some of my favorites.
Pros
Lunches, Ping pong.
Cons
No advancing, bad management, bad policies.
Bad place to be
Alder is a place of bells and ringing, a place where no one wants to be. Micro managed call center. Everything is watched, recorded. You may start work a happy person but by the time it chews you up you be distressed. Fraudulent sales trading leads to constant trapped customers trying to cancel. People who belong here enjoy bondage, this place feels like a prison. If you can don't enter that place, dont buy there alarms. This is the land of the free and this place leaves it's customers and employees in bondage.
Pros
Fridays
Cons
Bomdage
!!!Worst place to work!!! WARNING TO ALL!!!
This place is a complete scam. My friend and I worked there for a few weeks and I can say it was literally to good to be true. The manager lied about the job from start to finish. Did not pay any of the guys that started in my group on time. Was placed in very uncomfortable neighborhoods which they never tell you about, someone was literally shoot while out on job next street over. A bunch of smokey mirrors and horrible management. My friends and I left before we got in to deep.
Pros
None
Cons
All of the above
Do not work for this horrible company
When we were originally approached by Alder, they were very accommodating and said all the right things to get us to come out. My wife and I packed up and drove across the country because we believed we were working for honest, good people. But the nightmare started as soon as we got there. We were not getting paid for the sales we were making. They promised to pay weekly on sales that were made the previous week. We went a month without being paid even though I was Making at least 4 sales a week.
WE WERE NEVER PAID FOR HALF MY SALES!!
This company also picks favorites. Do yourself a favor and never work for them.
WE WERE NEVER PAID FOR HALF MY SALES!!
This company also picks favorites. Do yourself a favor and never work for them.
Pros
None!
Cons
Picks favorites, doesn’t pay on sales, never follows through on promises
nice paying job
I really liked this job when i first started, and i got very good paychecks every week and having my husband working with me there was a plus. i was able to pay rent and bills and have money left over.
Pros
free lunch every friday
Cons
no breaks for scheduling specialists
We are highly motivated sales people.. there are always sells completions for vacation or other awesome incentives. Our culture is team oriented
I’ve always been a entrepreneur in high school I started a mobile detailing company which grew rapidly. I owed 4 trailers and trucks w 14 guys I trained and managed also took care of all the business behind the scenes.. such as pay.. hiring.. buying product and equipment. Etc. I have always done sales and have always been extremely successful in the sales world. In the alarm industry I did all of the licensing and permits for our team to go sell in whatever city. I also have trained hundreds of new sales people who have used what I taught them and been highly successful.
Pros
Great money and great relationships
Cons
Having to move all over the country to work
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