Alder
Happiness rating is 44 out of 100
3.0 out of 5 stars.
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Alder

Alder Employee Review

Alder Billing Specialist Review - I loved my coworkers and my managers. The benefits were great and they had awesome

I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.

Pros

Free lunch, good breaks, good work environment, great managers, great benefits.

Cons

work can be stressful, sometimes stressful customers, sometimes customers threaten you

Ratings by category

4.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Compensation/Benefits
5.0 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Same location

Bad place to work

I really hated working there. They made us lie about we could and couldn't tell the customers, so it felt like they wanted us to have hard calls. Customers were also the worst.
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Same location

No job security

Pay would often get messed up, always under paid based on your sales. If you don’t stay on top of the complicated commission structure, you will be shorted money almost every check.

Pros

Office is amazing

Cons

Not stable, paycheck problems
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Overall rating

Based on 72 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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  • I loved my coworkers and my managers. The benefits were great and they had awesome