Alder
Alder Employee ReviewAlder Inside Sales Support Review - Working here has been taxing on my mental and physical health.
Inside Sales Support (Current Employee) - Orem, UT - April 13, 2021
I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.
Pros
Free lunch on Fridays, incentives to reach goals are fine if you like golfing.
Cons
No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
Ratings by category
1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Compensation/Benefits
1.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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I loved my coworkers and my managers. The benefits were great and they had awesome
Billing Specialist (Former Employee) - Orem, UT - January 30, 2022
I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.
Pros
Free lunch, good breaks, good work environment, great managers, great benefits.
Cons
work can be stressful, sometimes stressful customers, sometimes customers threaten you
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Same location
Security companies are not the move.
Account Manager (Former Employee) - Orem, UT - November 4, 2021
Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Same location
Bad place to work
Customer Service Representative (Former Employee) - Orem, UT - August 13, 2021
I really hated working there. They made us lie about we could and couldn't tell the customers, so it felt like they wanted us to have hard calls. Customers were also the worst.
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture
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