Alder Employee Reviews
Review this companyJob Title
All
Location
All
Sort by
Good College Job
Field Service Supervisor (Former Employee) - Orem, UT - June 5, 2023
Indeed Featured review
The most useful review selected by IndeedAlder is great for college students. They are super flexible with anyone's schedule and the work is really easy. The reason I didn't give it 5 stars is because the company is shady and the CEO is a bad person. Easy job but it's kind of a scam.
Was this review helpful?
Life changer
Salesman (Former Employee) - Houston, TX - November 18, 2023
I suffered every single day doing this job. Its probably the toughest job I will ever do in my life. I decided to stick with it and put in everything I had. This job changed my life. It made me realize that im capable of much more than I thought. It gave me a work ethic, changed my mindset. And lastly, it gave me the best sales experience I could have in my early career. There is NO better experience in your early 20´s than doing door to door sales. If you want to take it to the next level go to Alder.
Was this review helpful?
The people here are amazing and the culture is fun.
Talent Acquisition Manager (Current Employee) - Orem, UT - May 23, 2023
This is a great place to work because of the culture and the people. The environment is clean and the building is really cool. This place is really fun
Pros
Free lunches every Friday. Sundance passes, Top golf passes and lots of perks
Was this review helpful?
Terrible management
Field Supervisor (Former Employee) - Houston, TX - April 17, 2023
Upper management will try their hardest to get rid of you once you reach a certain salary threshold. They don’t want you to take your paid time off in the manner it’s intended for and expect you to make up your appointments if you do take time off. Turnover is ridiculously high because of management. Their equipment is subpar to other alarm companies.
Was this review helpful?
Ehh
Technician (Current Employee) - Baton Rouge, LA - April 11, 2023
Good money if you work for it and are in the right office. the sales people are what kill the job, setting up customer with unreal expectations and expecting you to install in 15 minutes
Was this review helpful?
Alder insights
What people like
- Feeling of personal appreciation
- Ability to meet personal goals
- Ability to learn new things
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Overall satisfaction
Overall fun and caring
Sales Representative (Current Employee) - Arlington, TX - March 28, 2023
Couldn’t have asked for a better team and mentors, they teach you everything you need to know on how to deal with all types of scenarios. They all care about you
Was this review helpful?
Terrible do not work here
Sale Rep (Former Employee) - Virginia - May 11, 2022
Terrible do not work here. Everything is very unprofessional and unorthodox. I had a terrible experience and regret working there. Overall do not waste time being a sales rep
Was this review helpful?
I loved my coworkers and my managers. The benefits were great and they had awesome
Billing Specialist (Former Employee) - Orem, UT - January 30, 2022
I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.
Pros
Free lunch, good breaks, good work environment, great managers, great benefits.
Cons
work can be stressful, sometimes stressful customers, sometimes customers threaten you
Was this review helpful?
Not what it seems
manager (Former Employee) - Salt Lake City - January 23, 2022
The culture seems wonderful at first but toxic management brings the whole company down. They truly didn't care much for their employees, especially during the pandemic.
Pros
Free lunches
Cons
Management
Was this review helpful?
Terrible place to go they make big promises they don’t intend on honoring
Sales Representative (Current Employee) - Cleveland, OH - December 19, 2021
Backends and’s bonuses are fraud. Regular pay heavy restricted by red tape. They lie to employees to incentivize but never pay out to those whom have earned those prizes
Was this review helpful?
Security companies are not the move.
Account Manager (Former Employee) - Orem, UT - November 4, 2021
Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
Was this review helpful?
Bad place to work
Customer Service Representative (Former Employee) - Orem, UT - August 13, 2021
I really hated working there. They made us lie about we could and couldn't tell the customers, so it felt like they wanted us to have hard calls. Customers were also the worst.
Was this review helpful?
No job security
Inside Sales Representative (Former Employee) - Orem, UT - May 21, 2021
Pay would often get messed up, always under paid based on your sales. If you don’t stay on top of the complicated commission structure, you will be shorted money almost every check.
Pros
Office is amazing
Cons
Not stable, paycheck problems
Was this review helpful?
Working here has been taxing on my mental and physical health.
Inside Sales Support (Current Employee) - Orem, UT - April 13, 2021
I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.
Pros
Free lunch on Fridays, incentives to reach goals are fine if you like golfing.
Cons
No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
Was this review helpful?
Job security
Sales Associate (Former Employee) - Raleigh, NC - March 21, 2021
Threatened my job 4 days after I started for not producing enough while not training me. Pay structure is a complete lie. They sell you the world and expect you to perform on day one. While not giving an ounce of training on the system
Pros
Coworkers
Cons
Massively lacking in training
Was this review helpful?
Nice location turns to bribe
Customer Service Representative (Current Employee) - Orem, UT - March 15, 2021
Alder is deceiving. They make the training seem easy. They don’t tell you That when you talk with people you have to tell the estate that they owe thousands of dollars just to cancel. The equipment is terrible! Everyone lies to make a sale so then sticking the customer relations with all the stressful nasty work. A customer can’t cancel until the exact anniversary of when they signed up 5 years ago. Yup you read that right, 5 years. If they want to cancel early they can but that’s where the thousands of dollars come in. If you have any morals run the opposite direction! They are not worried about COVID. No sanitization equipment and NO MASKS!
Pros
Free lunch on fridays, 1 free snack a day, spacious lunch room.
Cons
Constant stress physically and mentally, Moral dilemmas and legal issues, Life being threatened by lawyers with no ability to inform superiors, No legal parking.
Was this review helpful?
Have to work without knowing how
Sales Representative (Current Employee) - San Antonio, TX - February 25, 2021
They want you to work without any proper training, they want you to go out and “prove yourself” by being able to run the credits and such before they show you how to properly do your job, I was often left stranded due to my manager putting his work before his employees, I really think this company has some work they need to do before they start outsourcing to find employees such as me
Pros
Ability to make a lot of money with some luck
Cons
Ignored if they don’t hear what they want, bad manger, horrible training
Was this review helpful?
Do not work for Alder
Jr. Systems Administrator (Former Employee) - Orem, UT - December 10, 2020
Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.
Pros
Free Pizza on Friends
Cons
Everything else
Was this review helpful?
Typical alarm sales
Alarm technician (Former Employee) - Columbia, SC - November 21, 2020
Installed alarms systems that were sold with high pressure tactics. It wasn’t bad installing but. Most often it was for people who really didn’t want or couldn’t really afford the system. They were 5 year contracts. They wanted you to get in and out as fast as possible I order to reduce “buyers remorse”. Sales reps rarely actually knew the finer details of the system. You found out that reps sold customers promises that the system couldn’t deliver. Pay was okay. Typical day you sat in your car an waited for a sale. Could start about 10-11 am restocking then driving to the ales area sometimes over 100 miles away. Last install could start at 9 pm. Sometimes systems were sold with the promise to install equipment that was on back order that would require return service calls. There was no milage paid for wear and tear on your own personal vehicle. Bas pay for first year tech was about $50 per install a with incentives that could be worth another $30-$40. Had to work when I was sick. It’s “ independent contractor “ work, Supposedly. well it’s paid that way no benefits. Seasonal summer sales. No proper vetting of sales reps . Only really cared about the sales numbers
Pros
Pay was ok
Cons
See above
Was this review helpful?
great
Technician (Former Employee) - Raleigh, NC - November 3, 2020
Inteesrting place to work. Family oriented. Friendly employees. quick hiring process. Work life balance. Benefits. Plenty of time off. No weekends. No holidays
Pros
Hours
Cons
Door - door
Was this review helpful?
Good place to work
Sales Consultant (Former Employee) - Katy, TX - October 20, 2020
Good place to work and develop your salesmanship skills. Although this job is long hours going door to door, Alder has a great workplace environment with succesful experienced people that are willing to support you.
Pros
Great work environment, oppurtunity for growth
Cons
Full days, 6 days a week, door to door
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Alder. Our community is ready to answer.Ask a QuestionOverall rating
5
22
4
13
3
12
2
6
1
24
Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture
Questions about Alder
- What is the work environment and culture like at the company?7 people answered
- What tips or advice would you give to someone interviewing at Alder?7 people answered
- How would you describe the pace of work at Alder?5 people answered
- Has Alder stated providing insurance?4 people answered
- What benefits does Alder offer?4 people answered
- How often do raises occur at Alder?4 people answered
- What is the vacation policy like at Alder? How many vacation days do you get per year?4 people answered
- How did you feel about telling people you worked at Alder?4 people answered
- How long does it take to get hired from start to finish at Alder? What are the steps along the way?4 people answered
- What is the promotion process like at Alder?3 people answered
Learn about popular job titles at Alder
Alder Reviews by Job Title
Discussion topics at Alder
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at Alder?
Learn about Alder in popular locations
- Companies
- Manufacturing
- Alder
- Employee Reviews