Alder
Work wellbeing score is 61 out of 100
3.0 out of 5 stars.
Write a review

Alder Employee Reviews in Orem, UT

Review this company
Job Title
All
Location
Orem, UT45 reviews

Ratings by category

3.0Work-Life Balance
2.8Pay & Benefits
3.1Job Security & Advancement
3.0Management
3.3Culture

Sort by

HelpfulnessRatingDate
Found 45 reviews matching the searchSee all 76 reviews
fridaysalelunchfreestartmoneypeoplecare

Good College Job

Indeed Featured review

The most useful review selected by Indeed
Alder is great for college students. They are super flexible with anyone's schedule and the work is really easy. The reason I didn't give it 5 stars is because the company is shady and the CEO is a bad person. Easy job but it's kind of a scam.
Was this review helpful?

The people here are amazing and the culture is fun.

This is a great place to work because of the culture and the people. The environment is clean and the building is really cool. This place is really fun

Pros

Free lunches every Friday. Sundance passes, Top golf passes and lots of perks
Was this review helpful?

Alder insights

Based on 53 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Overall satisfaction

I loved my coworkers and my managers. The benefits were great and they had awesome

I loved my coworkers and my managers. The benefits were great and they had awesome team lunch on Fridays and nice parties. I felt everyone there cared about me and I loved the over all atmosphere. The actual work can be stressful due to stressful customers (hatful Karen's) but Everyone was super supportive after tough calls though and were there to help after rough calls.

Pros

Free lunch, good breaks, good work environment, great managers, great benefits.

Cons

work can be stressful, sometimes stressful customers, sometimes customers threaten you
Was this review helpful?

Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
Was this review helpful?

Bad place to work

I really hated working there. They made us lie about we could and couldn't tell the customers, so it felt like they wanted us to have hard calls. Customers were also the worst.
Was this review helpful?

Rate your recent company

Share your experience to help others

No job security

Pay would often get messed up, always under paid based on your sales. If you don’t stay on top of the complicated commission structure, you will be shorted money almost every check.

Pros

Office is amazing

Cons

Not stable, paycheck problems
Was this review helpful?

Working here has been taxing on my mental and physical health.

I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.

Pros

Free lunch on Fridays, incentives to reach goals are fine if you like golfing.

Cons

No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
Was this review helpful?

Nice location turns to bribe

Alder is deceiving. They make the training seem easy. They don’t tell you That when you talk with people you have to tell the estate that they owe thousands of dollars just to cancel. The equipment is terrible! Everyone lies to make a sale so then sticking the customer relations with all the stressful nasty work. A customer can’t cancel until the exact anniversary of when they signed up 5 years ago. Yup you read that right, 5 years. If they want to cancel early they can but that’s where the thousands of dollars come in. If you have any morals run the opposite direction! They are not worried about COVID. No sanitization equipment and NO MASKS!

Pros

Free lunch on fridays, 1 free snack a day, spacious lunch room.

Cons

Constant stress physically and mentally, Moral dilemmas and legal issues, Life being threatened by lawyers with no ability to inform superiors, No legal parking.
Was this review helpful?

Do not work for Alder

Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.

Pros

Free Pizza on Friends

Cons

Everything else
Was this review helpful?

Dishonest company

They don't pay you the money they promise. Expect about half of what they promise. If it's not in your weekly paycheck, they won't pay you. They subtract anything they possibly can from your paycheck. They sell to mostly people who can't afford the alarm systems. Alder is a scam for the people who work for them and for the people who buy the alarm systems.
Was this review helpful?

Fun experience

Door to door sales and it great and fun experience to help build discipline and life skills to pursue into the future. It takes a lot of mentally focus but the outcome could be beneficial and give you a life you want.

Pros

Money making

Cons

Mentally straining
Was this review helpful?

Overall a decent place to work

I worked in the Tech Support department. My manager and co-workers were all amazing! It can very fast paced and stressful at times as you are constantly balancing on call and off call work.

Pros

Coworkers

Cons

Can be very stressful
Was this review helpful?

Great pay

The work day is long and hard, 6 days a week during the summer season. But the compensation makes it well work it. Management is not very involved with their technicians, so it can be hard to get responses from them unless they have gotten to know you personally.

Pros

Pay is good

Cons

Management is not so good
Was this review helpful?

Fun environment

Supervisors did one on ones to improve or help move up. They offered openings in different departs if you wanted a change of pace. They disclosed any information about the company or events. Very friendly environment.

Pros

environment

Cons

Benefits
Was this review helpful?

Frustrating job

The interview process was really unprofessional, the training was even worse: very incomplete and all over the place. Then they throw you into the call floor expecting you to know everything without giving you the right tools to do your job. If you want to get yelled at by angry customers for 8 hours a day, this is the perfect job for you. Most of customer are right but you can’t help them because of company exaggerated protocols
Was this review helpful?

It was a mix of okay bad and horrible

There are a lot of things at this company needs to fix when it comes to their teams that they send out their is really good people that help you bit also horrible people their to bring you down

Pros

Upper management is great, we are helping people take care of their homes and families, their welcoming at the start.

Cons

middle management is horrible, almost all the employees are teens and vary immature, big lack of training, their is a big gap in communication with middle management and upper management.
Was this review helpful?

Sinking Ship

Inside sales is a sinking ship. No clear vision as to where they want to go. Leads are mediocre at best and the product and service were below par. Compensation was a joke, you could sell security at any other company and be compensated much more. Wouldn't recommend this opportunity to anyone
Was this review helpful?

They will blow smoke up your butt

This company needs A LOT of help. They could care less about their employees as long as they get theirs. Your pay WILL get screwed up GUARANTEED. Why? Because they hire random people as accountants that have zero experience or education in accounting. If you go to management about an issue they’ll just say you’re probably wrong. ZERO benefits, but they always will say “we’re working on it”. You don’t need this stress in your life, don’t work here.
Was this review helpful?

A company of pretenders

They don’t have real accountants or real HR staff. If you need either department you get screwed. They promise things and then don’t follow through (including pay incentives). Most of the leadership includes sales reps that don’t understand how to run a business. Very toxic culture. If you’re a cool person you’ll probably make friends anywhere you go, even Alder. That being said, you’re better off elsewhere.
Was this review helpful?

Good starter job.

My time at Alder started really great but after a while I wanted to advance and I was made promises that never happened. As far as promotions they don't want to help you move up in the company. The one thing that made the job do-able was the workers. My teammates were some of my favorites.

Pros

Lunches, Ping pong.

Cons

No advancing, bad management, bad policies.
Was this review helpful?

Bad place to be

Alder is a place of bells and ringing, a place where no one wants to be. Micro managed call center. Everything is watched, recorded. You may start work a happy person but by the time it chews you up you be distressed. Fraudulent sales trading leads to constant trapped customers trying to cancel. People who belong here enjoy bondage, this place feels like a prison. If you can don't enter that place, dont buy there alarms. This is the land of the free and this place leaves it's customers and employees in bondage.

Pros

Fridays

Cons

Bomdage
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Alder. Our community is ready to answer.Ask a Question

Overall rating

Based on 76 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

Questions about Alder

Alder Reviews by Job Title

Alder Reviews by Location

See more Alder reviews by location

Discussion topics at Alder

Professional development

Mission and values

PTO and work-life balance

Work from home

Parents and caregivers

Internships and graduate programs

COVID-19 response

Accessibility, Disability and Accommodation

What’s it like working at Alder?

Learn about Alder in Orem, UT

See Alder ratings, salaries, jobs in Orem, UT

Learn about popular job titles at Alder

See all job titles at Alder
  • Companies
  • Manufacturing
  • Alder
  • Employee Reviews
  • Orem, UT