Alder
Happiness rating is 46 out of 100
3.0 out of 5 stars.
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Working at Alder: 29 Reviews

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United States29 reviews

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3.0Work-Life Balance

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fridaysalelunchfreestartmoneypeoplecare

Working here has been taxing on my mental and physical health.

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I started about 6 months ago and I already hate most of the upper leave managers. My supervisor is great and tries to be understanding but the others are not. My department works with new customers from partner sales, we had to start working weekends, with no extra pay. When we refused, they told us "Great, then go find another job" again my coworkers and supervisor has been wonderful but the people above them are the ones making me want to quit. Not worth it if you want a stable work environment.

Pros

Free lunch on Fridays, incentives to reach goals are fine if you like golfing.

Cons

No benefits, strict schedules, I worked all holidays except Christmas day and Thanksgiving.
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Security companies are not the move.

Summer sales culture leads to smash and grab sales. This in turn leads to very unsatisfied customers that you have to deal with. The employees and managers are great people, but the business model is flawed if you want anything more then quick sales.
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Alder insights

Based on 48 survey responses
What people like
  • Ability to learn new things
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  • General feeling of work happiness
  • Overall satisfaction

Nice location turns to bribe

Alder is deceiving. They make the training seem easy. They don’t tell you That when you talk with people you have to tell the estate that they owe thousands of dollars just to cancel. The equipment is terrible! Everyone lies to make a sale so then sticking the customer relations with all the stressful nasty work. A customer can’t cancel until the exact anniversary of when they signed up 5 years ago. Yup you read that right, 5 years. If they want to cancel early they can but that’s where the thousands of dollars come in. If you have any morals run the opposite direction! They are not worried about COVID. No sanitization equipment and NO MASKS!

Pros

Free lunch on fridays, 1 free snack a day, spacious lunch room.

Cons

Constant stress physically and mentally, Moral dilemmas and legal issues, Life being threatened by lawyers with no ability to inform superiors, No legal parking.
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Do not work for Alder

Alder does not care at all about the healthy of their employees. During covid they did not let people work from home. Also, there were a lot people there who got covid. Most of them never used a mask or believe covid was real. They will promise your increase your salary but it never happens. They have a toxic culture.

Pros

Free Pizza on Friends

Cons

Everything else
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Typical alarm sales

Installed alarms systems that were sold with high pressure tactics. It wasn’t bad installing but. Most often it was for people who really didn’t want or couldn’t really afford the system. They were 5 year contracts. They wanted you to get in and out as fast as possible I order to reduce “buyers remorse”. Sales reps rarely actually knew the finer details of the system. You found out that reps sold customers promises that the system couldn’t deliver. Pay was okay. Typical day you sat in your car an waited for a sale. Could start about 10-11 am restocking then driving to the ales area sometimes over 100 miles away. Last install could start at 9 pm. Sometimes systems were sold with the promise to install equipment that was on back order that would require return service calls. There was no milage paid for wear and tear on your own personal vehicle. Bas pay for first year tech was about $50 per install a with incentives that could be worth another $30-$40. Had to work when I was sick. It’s “ independent contractor “ work, Supposedly. well it’s paid that way no benefits. Seasonal summer sales. No proper vetting of sales reps . Only really cared about the sales numbers

Pros

Pay was ok

Cons

See above
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Good place to work

Good place to work and develop your salesmanship skills. Although this job is long hours going door to door, Alder has a great workplace environment with succesful experienced people that are willing to support you.

Pros

Great work environment, oppurtunity for growth

Cons

Full days, 6 days a week, door to door
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Dishonest company

They don't pay you the money they promise. Expect about half of what they promise. If it's not in your weekly paycheck, they won't pay you. They subtract anything they possibly can from your paycheck. They sell to mostly people who can't afford the alarm systems. Alder is a scam for the people who work for them and for the people who buy the alarm systems.
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Horrible management

They sell you dreams here. They promise you the world to sign on with them but they never follow through with their word. Alder is a good place to learn how to sell alarms but not a good place to make money.

Pros

Cool sales reps

Cons

Have to hunt down people to get paid what you’re owed.
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Ok

You have no life and have to travel dangerously throughout one day Have to travel over 100 miles one way and still have to come home. Occasionally you will get a put in a room but some people have families
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Awful

This company could not care less about you from a sales standpoint. My first day on the job I was taken out to location and shadowed one of the seasoned reps on the door for one day, one singular day and that was it. The next day I was told I was on my own and they threw me out there by myself with one day of shadowing at the door. They also make sure to go to the poorest areas and suck whatever little money these people have left dry. Terrible company with awful morals.
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It was a mix of okay bad and horrible

There are a lot of things at this company needs to fix when it comes to their teams that they send out their is really good people that help you bit also horrible people their to bring you down

Pros

Upper management is great, we are helping people take care of their homes and families, their welcoming at the start.

Cons

middle management is horrible, almost all the employees are teens and vary immature, big lack of training, their is a big gap in communication with middle management and upper management.
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Great learning experience but beware

They were a good team of people and I learned a lot. However, they were not clear about the way their compensation program worked and I ended up not making nearly as much money as they said I would. In all I would say they are great salesman and to beware.
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They will blow smoke up your butt

This company needs A LOT of help. They could care less about their employees as long as they get theirs. Your pay WILL get screwed up GUARANTEED. Why? Because they hire random people as accountants that have zero experience or education in accounting. If you go to management about an issue they’ll just say you’re probably wrong. ZERO benefits, but they always will say “we’re working on it”. You don’t need this stress in your life, don’t work here.
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Bad place to be

Alder is a place of bells and ringing, a place where no one wants to be. Micro managed call center. Everything is watched, recorded. You may start work a happy person but by the time it chews you up you be distressed. Fraudulent sales trading leads to constant trapped customers trying to cancel. People who belong here enjoy bondage, this place feels like a prison. If you can don't enter that place, dont buy there alarms. This is the land of the free and this place leaves it's customers and employees in bondage.

Pros

Fridays

Cons

Bomdage
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Do not work for this horrible company

When we were originally approached by Alder, they were very accommodating and said all the right things to get us to come out. My wife and I packed up and drove across the country because we believed we were working for honest, good people. But the nightmare started as soon as we got there. We were not getting paid for the sales we were making. They promised to pay weekly on sales that were made the previous week. We went a month without being paid even though I was Making at least 4 sales a week. WE WERE NEVER PAID FOR HALF MY SALES!! This company also picks favorites. Do yourself a favor and never work for them.

Pros

None!

Cons

Picks favorites, doesn’t pay on sales, never follows through on promises
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Great Work Family

Alder is a very fast paced environment. As a newer company, Alder is constantly changing. What got me to really enjoy my time at Alder were the people I worked with.

Pros

Free Lunch Every Friday

Cons

Constant changes to rules and guidelines
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We are highly motivated sales people.. there are always sells completions for vacation or other awesome incentives. Our culture is team oriented

I’ve always been a entrepreneur in high school I started a mobile detailing company which grew rapidly. I owed 4 trailers and trucks w 14 guys I trained and managed also took care of all the business behind the scenes.. such as pay.. hiring.. buying product and equipment. Etc. I have always done sales and have always been extremely successful in the sales world. In the alarm industry I did all of the licensing and permits for our team to go sell in whatever city. I also have trained hundreds of new sales people who have used what I taught them and been highly successful.

Pros

Great money and great relationships

Cons

Having to move all over the country to work
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Fun work environment

The culture of the job was really great. People were great to work with. Management was great. Definitely recommend to people who are looking to grown with a company.

Pros

Free lunch fridays. Great bosses

Cons

Short breaks
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Only way to advance was to get on the good side of someone important

Friendly people, free lunch on fridays, free swag on occasion. Pay seems too low for the work load they are asking. If your paycheck gets messed up they'll never fix it. Training is poor. Any chance for advancement comes from being friends with the people in charge. The only people valued at alder are sales guys.
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Terrible place to work.

I’ve worked at other call centers before and non of them are perfect, however Alder is by far the worst. The turnover rate is so high that we were pulled out of training early to get more agents on the phone. There is no support from the supervisors. The supervisors have no management training and are all punk kids. I constantly overheard the supervisors and employees talking about how much they hated their jobs, and even though it was a very small call center I watched people quit each day. By far the worst company I have worked for.

Pros

Pizza on friday

Cons

Management, job environment, low pay
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Good company and will teach you a lot about communication, although very demanding hours.

The company is growing and a very good career path for a lot of people, they will teach you how to communicate with people better then most organizations. Although they have a very demanding schedule.

Pros

Good money, good skills to learn

Cons

Demanding hits and work schedules
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Overall rating

Based on 71 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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